Does Colorado Department of Labor offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
Colorado Department of Labor Customer Phone Numbers
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Colorado Department of Labor below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Colorado Department of Labor phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Follow prompts for the proper department
Below are some clips we've found from Colorado Department of Labor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Colorado unemployment insurance benefits customer service.
For English, please press one.
I cannot hear you. Welcome to Colorado This call may be recorded for quality and training purposes.
Notice of redetermination emails. You may have received a notice of redetermination from the unemployment insurance division.
This notice was sent to alert you that we have confirmed there was a fraudulent claim filed in your name or using your personal information.
If you already know you were a victim of fraud, please disregard this notice.
There is no further action for you to take at this time.
Many frequently asked questions are answered on our web site at colorado u I dot g o v.
You can also visit visit our website to file a new claim, reopen a claim, report identity theft or fraud, review helpful how to videos, and much more.
New unemployment claim"
Excerpt from a call with Colorado Department of Labor
Wednesday, January 3, 2024 3:38 PM
They may ask your reason for calling (instead of a menu)
"Hello.
Welcome to the Colorado unemployment claimant services line.
How can I help you?"
Excerpt from a call with Colorado Department of Labor
Tuesday, April 23, 2024 2:11 PM
What are the hours and when should I call?
Colorado Department of Labor operates the call center for this 800-388-5515 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 146 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Colorado Department of Labor at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Colorado Department of Labor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Colorado Department of Labor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Colorado Department of Labor is Saturday.The most busy day to call is Monday, which averages 1167% more phone calls by comparison.Again, this is based on a sample of 146 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Colorado Department of Labor
In summation, the best day to call Colorado Department of Labor is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Colorado Department of Labor staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Colorado Department of Labor
If you have time to do a bit of reading before you call Colorado Department of Labor, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Colorado Department of Labor customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Colorado Department of Labor, and their purpose. Are any of these similar to the reason you are trying to call?
Direct deposit issue: "My last direct deposit did not go to the right account."
- From a call lasting 2m 9s , Apr 12, 2025 8:15 AM
Seeking customer service assistance: "I need to talk to a customer service agent."
- From a call lasting 2m 24s , May 23, 2024 7:41 PM
Information about why customers call Colorado Department of Labor is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Colorado Department of Labor customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Colorado Department of Labor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Colorado Department of Labor agent. This phone number is Colorado Department of Labor's best phone number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-388-5515 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Colorado Department of Labor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Colorado Department of Labor has 2 phone numbers. It's not always clear what is the best way to talk to Colorado Department of Labor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Colorado Department of Labor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Colorado Department of Labor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.