KLM Royal Dutch Airlines Customer Service

Phone Number & Contact Info

KLM Royal Dutch Airlines's Best Phone Number

866-434-0320
Toll-free·Calls Customer Service·Most popular KLM Royal Dutch Airlines number
Q:

How do I talk to a live human at KLM Royal Dutch Airlines?

A:Just wait on the line
Q:

Does KLM Royal Dutch Airlines offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 8am-7:30pm EST. The least busy day is Saturday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

KLM Royal Dutch Airlines Customer Phone Numbers

Reservations

800-618-0104
Toll-free · 24 hours, 7 days · Call this number for reservations ·

Frequent Flyer Customer Service

800-375-8723
Toll-free · Mon-Fri 8am-9pm, Sat 8am-8pm, Sun 9am-5pm EST · For help with frequent flyer questions ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this KLM Royal Dutch Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

KLM Royal Dutch Airlines operates the call center for this 866-434-0320 phone number Mon-Sun 8am-7:30pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 343 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this KLM Royal Dutch Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like KLM Royal Dutch Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call KLM Royal Dutch Airlines is Saturday. The most busy day to call is Thursday, which averages 56% more phone calls by comparison. Again, this is based on a sample of 343 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call KLM Royal Dutch Airlines

In summation, the best day to call KLM Royal Dutch Airlines is Tuesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that KLM Royal Dutch Airlines staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call KLM Royal Dutch Airlines

If you have time to do a bit of reading before you call KLM Royal Dutch Airlines, we recommend you read over some of our problem-specific articles.

Does KLM offer special assistance for passengers with disabilities?

Yes, KLM is dedicated to ensuring a comfortable and convenient travel experience for passengers with disabilities. They offer special assistance tailored to individual needs. Passengers can request assistance at the time of booking or up to 48 hours before their flight. KLM provides assistance with boarding and deplaning, as well as during transit. Wheelchairs are available at the airport and on board the aircraft. Passengers with visual impairments can be accompanied by guide dogs. Additionally, KLM offers various services for passengers with hearing impairments, such as written communication during flights. It is important for passengers to inform KLM about their specific needs in advance, so the airline can provide the best possible assistance.

Does KLM offer any loyalty programs or frequent flyer benefits?

Yes, KLM Royal Dutch Airlines offers a loyalty program called Flying Blue. This program provides customers with various benefits and rewards for their frequent travels. Members earn Miles when flying with KLM or any of its partner airlines, which can be used to redeem flights, upgrades, hotel stays, car rentals, and other travel-related services. There are different membership tiers within Flying Blue – Ivory, Silver, Gold, and Platinum – offering progressive advantages such as priority boarding, extra baggage allowance, access to exclusive lounges, and personalized services. Additionally, Flying Blue Miles can be earned with partner hotels, car rental services, and retail partners. KLM is committed to providing valuable rewards and exceptional benefits through its comprehensive loyalty program for its loyal customers.

Can I book a KLM flight for an unaccompanied minor?

Yes, KLM Royal Dutch Airlines provides the option to book flights for unaccompanied minors. This service is available for children aged 5-14 traveling alone on KLM or Air France-operated flights, as well as for children aged 15-17 traveling alone upon customer request. To ensure their safety and comfort, KLM offers professional guidance throughout the journey, including assistance during check-in, boarding, and transfers. A dedicated KLM staff member will always supervise the minor during the flight. Additional services can be arranged for a fee, such as a UM service for connecting flights or assistance with customs and immigration procedures. KLM's priority is to provide a secure and pleasant travel experience for unaccompanied minors while offering peace of mind to parents/guardians.

Top KLM Royal Dutch Airlines customer service problems

Click the link above to get answers to just about any KLM Royal Dutch Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More KLM Royal Dutch Airlines Customer Service Contacts

There are of course other ways to contact KLM Royal Dutch Airlines customer service besides the phone. Below we list the best ones, by medium.

KLM Royal Dutch Airlines Customer Service on X (formerly Twitter)

@KLM - Customer Service
Company Twitter feed
KLM Royal Dutch Airlines, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

KLM Royal Dutch Airlines Customer Help Desk / Web Support

klm.com - Customer Service
Online customer service support
As a last, sometimes only, resort- KLM Royal Dutch Airlines customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is KLM Royal Dutch Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a KLM Royal Dutch Airlines agent. This phone number is KLM Royal Dutch Airlines's best phone number because 11,868 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-434-0320 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call KLM Royal Dutch Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, KLM Royal Dutch Airlines has 3 phone numbers. It's not always clear what is the best way to talk to KLM Royal Dutch Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for KLM Royal Dutch Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like KLM Royal Dutch Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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