There could be several reasons why you're unable to log in or Equifax doesn't recognize your account. You may have entered incorrect login details, the email address you're using isn't the one tied to your account, or your account may have been deactivated due to inactivity or security reasons. Try double-checking your login details, including your email and password, and ensure that your caps lock key isn't active since passwords are case-sensitive. If you're still having trouble, it might necessitate resetting your password. However, note that repeated unsuccessful attempts to access your account may lead to it being locked as a security measure.
Ditanya Mar 17, 2024 3:48 PM