FPL Energy Soalan Lazim Pelanggan

Jawapan Teratas & Panduan Cara

Bagaimanakah cara saya Menghubungi Perkhidmatan Pelanggan FPL Energy?

Soalan yang paling kerap ditanya kepada kami ialah tentang cara bercakap dengan perkhidmatan pelanggan FPL Energy. Klik di sini untuk maklumat hubungan, pilihan e-mel dan sembang, mendapatkan orang langsung, masa menunggu dan banyak lagi.

Apakah yang berlaku jika terdapat gangguan di kawasan saya?

Sekiranya berlaku gangguan di kawasan anda, FPL Energy mempunyai sistem tindak balas yang boleh dipercayai untuk menangani isu tersebut dengan pantas dan memulihkan...
Tanya sebarang soalan anda tentang FPL Energy perkhidmatan pelanggan, dapatkan jawapan sekarang.

FPL Energy Soalan Pelanggan Terkini

I want to know about any assistance program to help me pay my light bill

FPL Energy provides several assistance programs for customers who are struggling to pay their electric bills. These include FPL's Budget Billing, a system that helps to equalize your payments throughout the year so there are no surprises during months of high usage. They also have a program called "Care To Share" which allows customers to make a one-time emergency assistance funding effort supported by customer and corporate donations. Another program is "LIHEAP", a federal program that helps low-income households with their energy bills. Please note that eligibility and availability may vary, and it's recommended to check with FPL for the most accurate and current information.
Ditanya Jun 15, 2024 9:51 PM

How do I add a name to our account?

To add a name to your FPL Energy account, you will have to get in touch with their customer service. Have your account details ready for verification. You may be required to provide additional information about the secondary individual you wish to add, such as full name, Social Security number, and date of birth. Please note that company policies may vary, and it is best to check directly with FPL Energy for specific procedures and requirements. There is a link to the most up-to-date contact information right here on this page that you are viewing.
Ditanya Jun 9, 2024 9:04 PM

I have a $730.31 security deposit why?

FPL Energy may require a security deposit for several reasons. These can include if you have recently started a new account, if there's a history of late payments, or if there's been a disconnection due to non-payment. The deposit can also be required if you've upgraded your service. The amount of the deposit is typically calculated based on your estimated bill for two months. In your case, the $730.31 deposit might be reflective of what FPL Energy estimates your service charges will be for a two-month period. Please note that this is a precautionary measure to ensure timely payment for the energy services. If you maintain a good payment record, this deposit will eventually be credited back to your account.
Ditanya May 2, 2024 2:22 PM

FPL said my payment was returned and added a fee

We understand your concern about the return of your payment and the added fee. This typically happens when there's a problem with the payment method used. The problem could be an incorrect bank account number, insufficient funds, or a closed account. When a payment is returned, FPL Energy typically adds a returned payment fee to the account. To avoid this in the future, please make sure that the payment details entered are correct and that you have sufficient funds to cover the amount. You might want to consider setting up autopay to ensure payments are made in a timely manner.
Ditanya Apr 9, 2024 5:25 PM

I want to know when I close on my place how to disconnect service there

When you are ready to disconnect your service with FPL Energy, log into your online account and navigate to the "Moving" section. There, you will find the option to disconnect your service. Provide the necessary information such as the exact date you want the service to be disconnected. You should ideally do this a few days in advance of your move. Ensure that all your bills are up to date to avoid any complications during this process. This way, your electricity will be turned off at your current home and you can avoid paying for service after you've vacated the property.
Ditanya Apr 3, 2024 1:58 PM

Bantu saya dengan FPL Energy isu perkhidmatan pelanggan saya

Overview

Apakah Tenaga FPL?

FPL Energy ialah syarikat tenaga terkemuka yang memberi tumpuan kepada penjanaan kuasa bersih dan mampan di seluruh Amerika Syarikat. Sebagai peneraju industri,...

Bagaimanakah FPL Energy berfungsi?

FPL Energy beroperasi dengan memanfaatkan pelbagai sumber tenaga boleh diperbaharui untuk menjana tenaga elektrik. Kami pakar dalam angin, suria dan semula jadi...

Apakah faedah menggunakan Tenaga FPL?

Terdapat beberapa faedah memilih Tenaga FPL untuk keperluan tenaga anda. Pertama, FPL Energy menyediakan tenaga elektrik yang boleh dipercayai dan berpatutan,...

Costs and Fees

Adakah terdapat sebarang kos atau yuran pendahuluan untuk menyertai FPL Energy?

Tidak, tiada kos pendahuluan atau yuran untuk menyertai FPL Energy. Kami percaya dalam menjadikan tenaga bersih dan boleh diperbaharui boleh diakses oleh semua orang tanpa...

Switching Providers

Bolehkah saya bertukar kembali kepada pembekal tenaga saya sebelum ini jika saya menyertai FPL Energy?

Ya, anda boleh bertukar kembali kepada pembekal tenaga anda yang terdahulu jika anda menyertai FPL Energy. Kami faham bahawa keadaan dan pilihan...

Renewable Energy Sources

Apakah sumber tenaga boleh diperbaharui yang FPL Energy gunakan?

FPL Energy menggunakan pelbagai sumber tenaga boleh diperbaharui untuk menjana kuasa yang mampan. Portfolio kami termasuk angin, solar,...

Energy Usage

Bagaimanakah FPL Energy mengira penggunaan tenaga saya?

FPL Energy mengira penggunaan tenaga anda dengan menggunakan meter pintar yang mengukur jumlah tenaga elektrik yang digunakan di rumah anda. Meter ini...

Bolehkah saya menjejaki penggunaan tenaga saya dengan FPL Energy?

Ya, anda boleh menjejaki penggunaan tenaga anda dengan cekap dengan FPL Energy. Kami menyediakan platform dalam talian yang mudah digunakan yang membolehkan pelanggan kami...

Discounts and Incentives

Adakah terdapat sebarang diskaun atau insentif untuk menggunakan FPL Energy?

Ya, FPL Energy menawarkan pelbagai diskaun dan insentif untuk menggalakkan pelanggan menggunakan perkhidmatan mereka. Mereka menyediakan pelbagai tenaga...

Outages

Apakah yang berlaku jika terdapat gangguan di kawasan saya?

Sekiranya berlaku gangguan di kawasan anda, FPL Energy mempunyai sistem tindak balas yang boleh dipercayai untuk menangani isu tersebut dengan pantas dan memulihkan...
Kami melihat kepada FPL Energy isu yang pelanggan telah laporkan kepada GetHuman untuk memutuskan soalan yang paling biasa dan berapa banyak masa yang perlu diluangkan untuk menyelidik cara menyelesaikannya.
FPL Energy isu dilaporkan kepada GetHuman
FAQ Senarai Kandungan

Jawapan untuk Lebih Banyak Syarikat

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