Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Perkhidmatan Ahli
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

My son Nicholas Pescitelli passed away back May ** … Navient was supposed to freeze*clo...
I would like to find out if I’m qualified for loan forgiveness program .
Problem for login. I need make payments.
I want to find out about deferment options
I cannot log into my Navient account user name Brueggemeier****
I re applied for my income based repayment plan a few months ago and it never renewed
I need to talk to someone about a deferment.
I have begun full time work at a state university, and I need help enrolling in the pub...
I need help enrolling in the public service loan forgiveness program.
Object: repayment Parent Plus loans*SSN: ***-**-*****We have had a change in our financ...
Need outstanding balance on student loans.
Can’t log into my account telling me can’t find my information after putting in my info...
Need to adjust my deduction date. I need to change it from the **th of the month to the...
I have sent in the forms three times to receive recertification . I still keep receivin...
I need a payment interest statement for the year ****.
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Perkhidmatan Ahli
15 minit137
877-770-4157
Khidmat Pelanggan
3 minit439
866-989-1679
Khidmat Pelanggan
6 minit295
Online Help
Khidmat Pelanggan
<54.5 jam315
800-533-9334
Khidmat Pelanggan
2 minit337
800-848-0979
Pinjaman Langsung IFAP
2 minit83
facebook.com/SallieMae
Khidmat Pelanggan
2 minit312
866-905-8960
Pinjaman Sallie Mae Persekutuan
2 minit370
317-570-7397
Perkhidmatan Pelanggan Antarabangsa
8 minit378

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