Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Perkhidmatan Ahli
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Questions about student loan refinancing. I just applied to consolidate on student aid...
I want to make a payment. I also want to find out if there any loan forgiveness that I...
I represent a school. We received notification that a student died over winter break...
Not able to log in to pay my navient student loan.
I need to reduce my current loan payments.
FedLoan disbursed the payoff amount to Navient on *****. Navient has yet to zero the ba...
Student loan forgiveness. When I try to log into my account it says it doesn’t exsist
Is pay to delete a late payment available to delete a late payment from the year...
I need a statement for my loans with a payoff balance.
I’m Locked out of my account and the Temporary passwords not working !!
Im getting messages stating that my forgiveness program is missing information. I need...
How long does it take to get a disability discharge if a student is eligible?
I want to know if I need to provide income verification for income based repayment
Income verification required
Trying to figure out how exactly my deferment program works
More customer issues

Help me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Perkhidmatan Ahli
11 minit139
877-770-4157
Khidmat Pelanggan
3 minit439
866-989-1679
Khidmat Pelanggan
6 minit297
Online Help
Khidmat Pelanggan
<54.5 jam317
800-533-9334
Khidmat Pelanggan
2 minit339
800-848-0979
Pinjaman Langsung IFAP
2 minit85
facebook.com/SallieMae
Khidmat Pelanggan
2 minit314
866-905-8960
Pinjaman Sallie Mae Persekutuan
2 minit372
317-570-7397
Perkhidmatan Pelanggan Antarabangsa
12 minit376

Does GetHuman work with Navient?

GetHuman does not work directly with Navient's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!