Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Perkhidmatan Ahli
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Questions about student loan refinancing. I just applied to consolidate on student aid...
I want to make a payment. I also want to find out if there any loan forgiveness that I...
I represent a school. We received notification that a student died over winter break...
Not able to log in to pay my navient student loan.
I need to reduce my current loan payments.
FedLoan disbursed the payoff amount to Navient on *****. Navient has yet to zero the ba...
Student loan forgiveness. When I try to log into my account it says it doesn’t exsist
Is pay to delete a late payment available to delete a late payment from the year...
I need a statement for my loans with a payoff balance.
I’m Locked out of my account and the Temporary passwords not working !!
Im getting messages stating that my forgiveness program is missing information. I need...
How long does it take to get a disability discharge if a student is eligible?
I want to know if I need to provide income verification for income based repayment
Income verification required
Trying to figure out how exactly my deferment program works
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Perkhidmatan Ahli
11 minit139
Khidmat Pelanggan
3 minit439
Khidmat Pelanggan
6 minit297
Online Help
Khidmat Pelanggan
<54.5 jam317
Khidmat Pelanggan
2 minit339
Pinjaman Langsung IFAP
2 minit85
Khidmat Pelanggan
2 minit314
Pinjaman Sallie Mae Persekutuan
2 minit372
Perkhidmatan Pelanggan Antarabangsa
12 minit376

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