CVS MinuteClinic Patient Support Customer Service

Phone Number & Contact Info

CVS MinuteClinic Patient Support's Best Phone Number

866-389-2727
Toll-free·Calls Customer Service·Most popular CVS MinuteClinic Patient Support number
Q:

How do I talk to a live human at CVS MinuteClinic Patient Support?

A:Say "Billing" then "Operator"
Q:

Does CVS MinuteClinic Patient Support offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Monday, and the shortest are on Friday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this CVS MinuteClinic Patient Support phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Billing" then "Operator"
Below are some clips we've found from CVS MinuteClinic Patient Support's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling MinuteClinic. If this is a medical emergency or you are seeking immediate medical assistance, please hang up and dial nine one one or go to the nearest emergency room."
Excerpt from a call with CVS MinuteClinic Patient Support
Friday, January 5, 2024 2:59 PM

They may ask your reason for calling (instead of a menu)

"In a few words, please tell me what you're calling about."
Excerpt from a call with CVS MinuteClinic Patient Support
Thursday, March 7, 2024 7:42 PM

They may ask you to say or enter information

"Thank you for calling MinuteClinic. If this is a medical emergency or you're seeking immediate medical assistance, please hang up and dial nine one one. Or go to the nearest emergency room.
Is your call regarding COVID nineteen or COVID nineteen and flu test results?
You can say yes."
Excerpt from a call with CVS MinuteClinic Patient Support
Thursday, March 7, 2024 7:42 PM

The first phone menu

"Thank you for calling MinuteClinic. If this is a medical emergency or you are seeking immediate medical assistance, please hang up and dial nine one one or go to the nearest emergency room. Is your call regarding COVID nineteen or COVID nineteen and flu test results?
You can say yes or press one.
No or press two."
Excerpt from a call with CVS MinuteClinic Patient Support
Thursday, January 4, 2024 9:47 PM

What are the hours and when should I call?

CVS MinuteClinic Patient Support operates the call center for this 866-389-2727 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 423 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CVS MinuteClinic Patient Support phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CVS MinuteClinic Patient Support staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CVS MinuteClinic Patient Support is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 423 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call CVS MinuteClinic Patient Support

In summation, the best day to call CVS MinuteClinic Patient Support is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CVS MinuteClinic Patient Support staffs the call center well on Wednesday.

Why Customers Call CVS MinuteClinic Patient Support

If you have time to do a bit of reading before you call CVS MinuteClinic Patient Support, we recommend you read over some of our problem-specific articles.

Where are CVS MinuteClinic locations?

CVS MinuteClinic locations are conveniently located inside select CVS Pharmacy stores across the United States. With over 1,100 locations spread across 33 states, finding a nearby MinuteClinic is easy and accessible for patients. These clinics are strategically placed in urban, suburban, and rural areas, ensuring widespread coverage. To locate the nearest MinuteClinic, patients can visit the CVS website or use the CVS Pharmacy mobile app, which provides a comprehensive store locator feature. The app also offers real-time wait times, check-in options, and the ability to schedule appointments online. CVS MinuteClinic's wide network ensures that patients can access high-quality, affordable, and convenient healthcare services close to home.

What are the operating hours of CVS MinuteClinic?

The operating hours of CVS MinuteClinic vary by location and can be found on the CVS website or by contacting your local clinic directly. Generally, MinuteClinic offers extended hours on weekdays, typically opening early in the morning and staying open until late evening. Select clinics are also open on weekends, providing accessible healthcare services during convenient hours. Walk-in visits are encouraged; however, it is recommended to use the online check-in feature to minimize wait times. Please note that availability may be subject to changes due to holidays, unforeseen circumstances, or staff availability. To ensure accurate information, it is advisable to confirm the operating hours of your desired CVS MinuteClinic location before visiting.

What services does CVS MinuteClinic provide?

CVS MinuteClinic provides a variety of services to meet your healthcare needs. Our services include treating minor illnesses such as cold, flu, allergies, and strep throat. We also offer prevention and wellness services, including vaccinations, physical exams, and women's health services. In addition, we provide certain monitoring and management services for chronic conditions like diabetes, high blood pressure, and asthma. Our skilled healthcare professionals, including nurse practitioners and physician assistants, are dedicated to providing quality care and personalized treatment. With extended hours and convenient locations, we strive to offer accessible and affordable healthcare options. Please note that MinuteClinic does not provide emergency care, prenatal care, or treatment for serious conditions. For such cases, we recommend seeking care at your nearest emergency room or contacting your primary care provider.

Top CVS MinuteClinic Patient Support customer service problems

Click the link above to get answers to just about any CVS MinuteClinic Patient Support customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is CVS MinuteClinic Patient Support's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CVS MinuteClinic Patient Support agent. This phone number is CVS MinuteClinic Patient Support's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-389-2727 include and other customer service issues. Rather than trying to call CVS MinuteClinic Patient Support first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CVS MinuteClinic Patient Support has 1 phone number. It's not always clear what is the best way to talk to CVS MinuteClinic Patient Support representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CVS MinuteClinic Patient Support. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CVS MinuteClinic Patient Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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