Toll-free · 24 hours, 7 days · Dial 1 · Press 1 for card balance, lost card, activate card. Press 2 for the Student GIC program and Hello Canada account. Press 3 for credit cards. Press 4 for international money transfer or account inquiries. Press 5 for application status. Press 6 for branch information. Press 7 if you are a customer.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this ICICI Bank Canada phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose option 1-6, then wait on the line until transferred to a representative.
Here is how our research team describes the way the ICICI Bank Canada phone system greets you: For a lost card or to unblock a card, press 0. For new products, press star. For a banking account, press 1. For Remingtons, press 2. For loans, press 3. For a prepaid card, press 4. For an NRI credit card, press 5. For Indians traveling abroad, press 6.
Below are some clips we've found from ICICI Bank Canada's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to ICICI Bank NRI phone banking.
To report loss of card or to unblock card, press zero.
Press star for new products and services."
Excerpt from a call with ICICI Bank Canada
Wednesday, January 10, 2024 1:28 PM
The first phone menu
"Welcome to ICICI Bank NRI phone banking.
To report lost card or to unblock card, press zero.
Press star for new products and services.
For banking account, press one.
For remittance, press two.
For loans, press three.
Press four.
For forex prepaid card. Press five for NRI credit card."
Excerpt from a call with ICICI Bank Canada
Wednesday, January 10, 2024 1:24 PM
What are the hours and when should I call?
ICICI Bank Canada operates the call center for this 866-424-2448 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ICICI Bank Canada phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ICICI Bank Canada staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ICICI Bank Canada is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call ICICI Bank Canada
In summation, the best day to call ICICI Bank Canada is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ICICI Bank Canada staffs the call center well on Monday.
Why Customers Call ICICI Bank Canada
If you have time to do a bit of reading before you call ICICI Bank Canada, we recommend you read over some of our problem-specific articles.
ICICI Bank Canada offers a range of comprehensive banking services to cater to the needs of its customers. These services include personal banking, commercial banking, and remittance solutions. For personal banking, ICICI Bank Canada provides various account options such as savings and chequing accounts, term deposits, and foreign currency deposits. Additionally, they offer a wide array of lending options like mortgages, personal loans, and lines of credit. The bank also specializes in serving the needs of small and medium-sized enterprises (SMEs) by offering a plethora of commercial banking services, including business accounts, financing solutions, and trade services. Moreover, ICICI Bank Canada provides remittance services, facilitating secure and efficient money transfers globally. With its comprehensive portfolio of services, ICICI Bank Canada aims to deliver the best banking experience to its customers.
At ICICI Bank Canada, we strive to provide transparent and affordable banking solutions. Our accounts come with a variety of competitive fees and charges, tailored to suit your financial needs. While the specific fees and charges may vary depending on the type of account you choose, we aim to keep them as low as possible. Common fees include monthly maintenance fees, overdraft fees, transaction fees, and international wire transfer fees. However, we offer various options for fee waivers and discounts, such as maintaining a minimum balance or opting for certain account packages. For a detailed breakdown of charges, please refer to our fee schedule on our website or contact our customer service representatives who will be happy to assist you.
The customer service hours for ICICI Bank Canada are from 9:00 AM to 6:00 PM ET, Monday through Friday. Our dedicated customer service team is available during these hours to assist you with any inquiries, concerns, or banking needs you may have. We understand the importance of convenient access to customer support, and our aim is to provide prompt and efficient service to all our valued customers. In addition to our regular customer service hours, we also offer 24/7 access to our digital banking platform, allowing you to securely manage your accounts, make transactions, and access essential banking services at your convenience.
Click the link above to get answers to just about any ICICI Bank Canada customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More ICICI Bank Canada Customer Service Contacts
There are of course other ways to contact ICICI Bank Canada customer service besides the phone. Below we list the best ones, by medium.
ICICI Bank Canada Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- ICICI Bank Canada customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is ICICI Bank Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ICICI Bank Canada agent. This phone number is ICICI Bank Canada's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-424-2448 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call ICICI Bank Canada first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ICICI Bank Canada has 2 phone numbers. It's not always clear what is the best way to talk to ICICI Bank Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ICICI Bank Canada. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ICICI Bank Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.