It sounds like you are experiencing issues with your Insignia freezer reaching very cold temperatures and causing freezer burn. The steps to adjust your freezer's temperature may vary depending on your specific model. In general, you should be able to adjust the temperature by turning the temperature control knob to a warmer setting. If your model doesn't have a visible knob, it may be digital and contain buttons for adjusting the temperature. If you've tried these steps and you're still not able to adjust your freezer's temperature, the device may need to be checked for potential malfunctioning parts or a defect. We recommend referring back to your product's user manual for specific details, or reaching out to a professional for help.
Ditanya May 12, 2024 6:31 PM