We're sorry to hear about this issue. Unfortunately, we don't have the capability to modify account details or transactions directly on this FAQ page. However, Duolingo's support team is equipped to handle such concerns. We suggest checking for a confirmation email from your purchase and following the steps there on reporting discrepancies. Always ensure you're running the latest version of Duolingo and that your payment details are correctly entered. Your concern will most likely be quickly resolved by contacting Duolingo's support directly through the link provided on this page.
Ditanya May 7, 2024 10:32 PM