It was late one night that I discovered that someone else was using my Verizon account. I knew I had a payment due, so I went online to look at my bill and noticed that there was a second line added to my account that I had no knowledge of. I didn't realize that this was even a thing, hacking into people's accounts and adding phones. I thought fraud was limited to just stealing credit card information, but clearly, I was wrong. I immediately knew I had to get to the bottom of the situation, and I called this number because it said it was Verizon's account verification center.
I wasn't sure what that meant, but reading through Verizon's detailed help notes, it seemed that they were the ones who would assist me with fraud. Immediately after I called, I was greeted by someone saying, "Thank you for calling the Verizon account verification center." They also warned me repeatedly that my call might be monitored for quality assurance. Then, the message thanking me for calling was repeated with a different warning and another message about how my call might be recorded. I was waiting for a directory menu when it said that the office was closed.
I was a bit shocked, as it seems to be that any line that has to do with fraud should be open 24/7. What was more puzzling to me is that Verizon advertises 24/7 support, so why would this center close down? I saw it offers customer and technical support, so why not fraud support? Now that I knew about the fraud, I was not content letting anyone continue to profit off my line any longer, and I didn't know how to stop the situation on my own. As noted, this had never happened to me before.
The good news is I found this general Verizon number, 1-800-837-4966, and was able to get to someone. I had to go through a lot of menus and directories in order to get to someone, but once I got to an agent, they were able to direct me to someone who could help get the claim started and put a stop on that line until the right department could deal with it in the morning. I think Verizon could be a little more proactive about these situations, given how many people they employ and how large their corporation is.
Verizon Nombor telefon ini berada di kedudukan # 6 daripada 10 kerana 49,122 Verizon pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 877-462-5825 adalah untuk menghubungi Verizon Account Verification jabatan untuk masalah seperti Setup Service, Setup Service, Change Services, Cancel My Services, Setup Service. Sejauh yang kami tahu, Verizon mempunyai lokasi pusat panggilan di North Carolin or Iowa or India dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Verizon mempunyai 10 nombor telefon dan 16 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 877-462-5825 dan cara menghubungi atau menghubungi Verizon dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Verizon pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 877-462-5825. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Verizon Account Verification ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Verizon Setelah melalui telefon dengan jabatan Account Verification {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 877-462-5825 adalah nombor telefon Verizon # 6 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-837-4966 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 16 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Verizon pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 61% skor untuk kemahiran komunikasi mereka dan 50% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.