Sirius/XM Nombor Telefon Sokongan Teknikal

Bagaimana Rasanya Menghubungi Sirius/XM Nombor Telefon 800-998-7900

Oleh Jeff Whelpley

Nov 30, 2023

Reasons consumers might call the Sirius XM 800-998-7900 customer service number include signing up for a new subscription, learning about pricing plans or getting help for a problem with the service. I called Sirius to find out about their pricing plans and if a customer can cancel the service anytime.

The automated voice welcomed me and offered an option to hear the information in Spanish. It also told me I was calling from a number that matches a Sirius XM account, which is true because when I purchased a vehicle several years ago, I had Sirius XM for a brief period. However, I did not keep the subscription because, at that time, I mostly listened to local and regional radio stations.

The automated system wanted to know if it should use the phone number on record to look up my information, and my response was “no.” I identified myself as a new customer and the voice asked me if I wanted to sign up for service, receive an activation signal, or get help with my radio. My reply was, “Ask a question.” Then the voice asked me to tell it my eight-character radio ID, say or enter my 12-digit ESN, say my 12-character wideband radio ID or say I don’t have it, which was my response. They offered a text message option, and I did not accept it.

The system asked me to hold on and said that it was transferring me, and after several seconds, it told me my call may be monitored or recorded for quality assurance. It then told me that my estimated wait time was ten minutes. The voice told me they were working hard to take care of all their customers, appreciated my patience and would be with me as soon as they could. Then, music played for about a minute, and the voice came back to tell me I could go to the website to send a signal to my radio, make a payment or manage my account. It also said I could listen to Sirius XM on my smartphone and other devices. The music resumed and after about five minutes, I decided that I would either call back or visit the website.

Unlike a human, automated systems are not flexible in how they react when a customer responds in a way that doesn't fit the script. Waiting and not getting to speak to an associate was disappointing. A callback option would have been nice. On a positive note, I Iearned that I can listen to Sirius XM on devices outside my car, which might be worth a try. I didn’t have to listen to a lengthy menu and press a lot of numbers only to eventually have to hold for an associate. However, I would have appreciated the opportunity to opt out of the music while waiting, as the sound quality was not good.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Nombor Sokongan Teknikal Sirius/XM 800-998-7900

Sirius/XM Nombor telefon ini berada di kedudukan # 2 daripada 6 kerana 82,086 Sirius/XM pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-998-7900 adalah untuk menghubungi Sirius/XM Technical Support jabatan untuk masalah seperti Cancel My Services, Change Services, Recover Account, Streaming or Download Trouble, Dispute a Charge. Sejauh yang kami tahu, Sirius/XM mempunyai lokasi pusat panggilan di Pennsylvania or Dominican Republic or Canada or Texas or Iowa or New York dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Sirius/XM mempunyai 6 nombor telefon dan 10 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-998-7900 dan cara menghubungi atau menghubungi Sirius/XM dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.

Memanggil Sirius/XM

Memanggil Sirius/XM pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-998-7900. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Sirius/XM Technical Support ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Sirius/XM Setelah melalui telefon dengan jabatan Technical Support {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.

Menghubungi Sirius/XM secara Umum

Walaupun 800-998-7900 adalah nombor telefon Sirius/XM # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 866-635-5027 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 10 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Sirius/XM pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 52% skor untuk kemahiran komunikasi mereka dan 77% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.

Maklumat Sirius/XM Lain

Lebih Banyak Nombor Telefon Syarikat