Rhapsody.com Phone Number

Calling Rhapsody.com customer service faster by GetHuman

866-597-5505
Customer service
Current Wait: 40 minit (33m avg)
Hours: Mon-Fri 6am-6pm, Sat-Sun 7:30am-5pm PST; best time to call: 9:30am
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Get to a live person fastest: Tekan 2 untuk penagihan atau 3 untuk perkhidmatan teknikal ATAU terus tekan 0 hingga dipindahkan
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Reasons customers like you called recently

stopped working in the middle of a song. and now it wont let me long in
Another person using my account
i have an account with Napster and it says that my acoount isnt active. They have taken...
Some one call me now are next step I will cancel **********
Paid sub and still can’t log in to account say it wasn’t paid and I go to my subs and i...
I’m locked out of my account.*Eddie Clark
Buenas tardes,**Estamos interesados en ser agregadores De distribuci*n directos de Rhap...
I got extra charge on my bill for $** and I never approve it
I have been being charged for and account for *.** through my pay pal I have never used...
I cannot access my Napster or Rhapsody forgot my password try it right craving it sever...
I just simply want to pay my Napster account I put in my new credit card information an...
I want to recover my password so I can install Napster on my iPhone too
My account has stopped*Forgot my pasdword
Refunding my money canceling my subscription to an account I thought it was cancelled a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Rhapsody.com's Phone-Based Customer Care

Rhapsody, now owned by Napster, is an online music and radio streaming service that provides individuals as well as businesses. As one of the most popular streaming music services in the world, it isn't surprising that Napster gets many requests for customer service each and every day.

It should be noted that Napster does not provide phone-based customer service to its users. However, the company does provide email and live chat support.

Why Do People Contact Rhapsody/Napster Customer Support?

Users contact Napster customer for a variety of reasons, including:

  • Assistance with setting up a subscription
  • Changing or canceling subscriptions
  • Technical support and troubleshooting
  • Billing inquiries
  • Reporting identity theft and hacking
  • Assistance with using features, particularly at the Premier level of service

Best Practices for Contacting Rhapsody/Napster Customer Service

Napster does not provide support over the phone. Instead, the company encourages users to use its customer support forum to receive help from other expert users. It is, however, possible to send an email to Napster via a pop-up form on its website.

If you use the pop-up form, you will be asked to provide answers to a series of questions. This information must be completed before your request is submitted so that the Napster customer service representative that reads your email can provide you with the best assistance and advice.

How Do Consumers Feel About Contacting Rhapsody/Napster Customer Service?

Many consumers are unhappy with the fact that Napster does not provide phone-based customer service. These customers would rather work with Napster's customer support staff over the phone and in real time. Still, some users also report positive experiences with the email and live chat options provided.

What Kind of Issues can Rhapsody/Napster Customer Service Representative Resolve?

Because Napster is a strictly online service, its customer service agents can resolve most common issues, including subscription changes and cancellations, troubleshooting and technical support, including changing and canceling service, providing technical support, and researching billing issues. Users who have upgraded to the Premier Service but who are not receiving their benefits can also request assistance from customer service agents.

What Can't Be Resolved by Rhapsody/Napster Customer Service?

Consumers sometimes have problems with third-party hardware and software that is incompatible with Napster. In these cases, a customer service representative for Napster might be able to suggest a workaround, but it may not be possible to resolve the issue entirely. In such cases, you may need to stop using Napster, upgrade your software or use a new device with the service.

Another option for you would be to contact the third party company and ask if they have any suggestions for making software or a device compatible with Napster.

What Should You Do If You Have an Unsuccessful Interaction with Rhapsody/Napster?

If you are unable to resolve your issue with Napster customer service, don't fret. You may still have options that can help you get your issues resolved.

  • Review your conversation with customer service and try to determine whether there are any identifiable areas of miscommunication or misinterpretation. You'll need to know about these before you re-contact Napster.
  • Start another live chat or send another email and explain that this is your second request for help. Describe what went wrong with your first conversation and make clear what you are trying to achieve.
  • If a second live chat doesn't work, try connecting with customer support another way. If you used live chat at first, switch to email, if email doesn't work, try live chat.
  • Another option is to reach out to Napster customer service via the company's social media platforms. They may have a separate set of specialists monitoring these accounts and these agents may be able to help.

Customer Number 866-597-5505 - by the Numbers

Nombor telefon untuk didail866-597-5505
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 6 pagi hingga 6 petang, Sabtu-Minggu 7:30 pagi hingga 5 petang PST
Masa terbaik untuk mendail9:30 pagi
Navigasi labirin telefon ke manusiaTekan 2 untuk penagihan atau 3 untuk perkhidmatan teknikal ATAU terus tekan 0 hingga dipindahkan
Rata-rata menunggu
Penantian semasa40
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web
Kualiti komunikasi83%
Kualiti pertolongan77%
Undian pelanggan355
Maklumat terakhir dikemas kiniTue Oct 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Rhapsody.com's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Rhapsody.com terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Rhapsody.com. Nombor telefon ini adalah Nombor Telefon Terbaik Rhapsody.com kerana 4,806 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 866-597-5505 termasuk Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi Rhapsody.com, kami mengesyorkan anda memberitahu kami apa masalah yang anda hadapi dan kemudian menghubungi mereka melalui telefon atau web. Secara keseluruhan, Rhapsody.com mempunyai 1 nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan Rhapsody.com, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Rhapsody.com - by phone or otherwise

Walaupun 866-597-5505 adalah nombor bebas tol terbaik Rhapsody.com, ada 2 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut Rhapsody.com pelanggan lain, adalah dengan memberitahu GetHuman mengenai masalah anda di atas dan membiarkan kami mencari seseorang untuk membantu anda. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari pertolongan adalah melalui Online Help untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Rhapsody.com, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Rhapsody.com.

What is GetHuman's Relationship to Rhapsody.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rhapsody.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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