Malwarebytes Customer Service

Contact Malwarebytes & solve common issues

Use Malwarebytes's Phone Number

Malwarebytes's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Malwarebytes. Below you will also find the phone and non-phone-based contact information we've gathered.

Malwarebytes: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Malwarebytes.
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Click below to show 2 more questions, answers, and complete guides to common Malwarebytes customer support problems.

Contacting Malwarebytes customer support

Below you can compare and contrast the 3 ways to contact Malwarebytes by looking at which ones are the fastest and which ones other customers recommend the most for solving Malwarebytes customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Malwarebytes across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
408-852-4336
Corporate Offices
5 mins241
support@malwarebytes.org
Technical Support
< 3 hrs248
Online Help at support.malwarebytes.com
Customer Service
< 38 hrs258

Recent reasons customers contacted Malwarebytes:

I have two accounts, Malwarebytes Premium*Privacy VPN which expires on ********** and M...
I wrote through your web site and it verified me but each time at some point your site...
Yes I have a problem I cannot download my virus protection. My invoice number PKD...
I paid for two years contract for two devices on Feb ** **** for key CBQKP-YN*W...
I recently had my ASUS laptop serviced at the ClickAway shop in Sunnyvale and they inst...
On ********** I paid Malwarebytes $**.**. I was told that the renewal cost would go up...
please help my e mail *****@***.com
do i have lifetime contract or is my malwarebytes going to expire
My renewal was paid on November **th and I didn't receive any renewal order details bec...
Not able to activate my *rd VPN, after just renewing for * year on * devices with premium.
I can't sign in to my account. You keep sending me numerous verification codes but I se...
Invalid license key. My malwarebytes renewed and I got an invalid license key
trried to add app for exclusion to malwarebytes - couldn't do it*Malware bytes said my...
CANT LOG INTO ACCOUNT NEW EMAIL
Got an email that said Malware Bytes plus VPN will renew automatically and it will be b...

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Does GetHuman work with Malwarebytes?

GetHuman does not work with Malwarebytes's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Malwarebytes at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Malwarebytes's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Malwarebytes at a Glance

Malwarebytes has no chat option
Malwarebytes has 1 customer email
Malwarebytes has 1 help forum
Malwarebytes has no twitter handle
Malwarebytes has no facebook page
Contact information overview

Answered on this page:

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