When calling GameStop for a customer service issue, be prepared to spend some time waiting to speak with a representative — as I recently learned. As a frequent GameStop customer, I've purchased a variety of games from the store and wanted some advice on increasing the speed of Xbox game downloads. This gaming system requires games to be downloaded to the console, which can take hours or sometimes even days to complete.
Since local GameStop employees have been great at assisting me with other issues in the past, I thought I'd get the same service over the phone. An automated system greets callers with a menu of options, which moves along quickly so you have to listen closely or ask to repeat the choices. I was given the option to get help with: an order or product, a magazine subscription, my GameStop account, a store-related inquiry or gift cards. You can press 5 to hear the menu again, which I did once since there wasn't a selection for any kind of tech support.
After deciding on help with products, the automated system placed me on hold until the next representative was available and informed me that my call could be recorded. There wasn't any indication or estimation of how long the wait would be. I kept track on my phone and after almost 10 minutes, a different recording gave me the option to receive a call back from a representative once someone was available or I could continue waiting. I initially chose to wait, but the recording returned after only a few minutes so I opted for a call back. I pressed 1 as guided and was told I'd keep my place in line.
Deciding to track the time again, I waited around 15 minutes for the call back and quickly answered the phone when an unidentified number popped up. A GameStop rep was on the line and stated he was returning my customer service call. I thanked him and explained my situation regarding Xbox games that take a long time to download. He shared that this question would be better directed toward Xbox, as the games belong to their system, but offered a few suggestions based on his experience.
The most helpful tip he shared is to ensure I have a high-speed internet connection and it's working efficiently. Sometimes, he said, I may need to run fewer devices when I'm downloading games if the internet is shared by multiple people. In addition, he told me I shouldn't play any other games or movies on the Xbox during the download as this can make it slower. Finally, he advised me to close out or quit any other games/applications running on the console before attempting to download.
I thanked him for his time, saying I'd give these suggestions a try. Even though it took a while to reach a rep, the call was worth the time as the rep was knowledgeable and patient in assisting with my issue.
GameStop Nombor telefon ini berada di kedudukan # 2 daripada 3 kerana 20,202 GameStop pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 877-676-4263 adalah untuk menghubungi GameStop Power Up Rewards Customer Service jabatan untuk masalah seperti Missing order, Refund a Charge, Lost Gift Card, Gift Card Code Won't Work, Account Access. Sejauh yang kami tahu, GameStop mempunyai lokasi pusat panggilan di Texas dan anda boleh menelefon pada waktu buka mereka Mon-Fri 9am-5pm, Sat 10am-3pm EST. GameStop mempunyai 3 nombor telefon dan 8 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 877-676-4263 dan cara menghubungi atau menghubungi GameStop dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil GameStop pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 877-676-4263. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila GameStop Power Up Rewards Customer Service ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada GameStop Setelah melalui telefon dengan jabatan Power Up Rewards Customer Service {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 877-676-4263 adalah nombor telefon GameStop # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-883-8895 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 8 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan GameStop pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 62% skor untuk kemahiran komunikasi mereka dan 75% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.