After deciding it was time to shop around for car insurance, I called GEICO's customer service department to get some quotes. I was pleasantly surprised to find that reaching a customer service rep is quick and easy.
When calling GEICO, the automated system greets you with the option to press 7 for Spanish or to wait on the line for English, followed by the question whether you're calling to discuss a claim. Since I wasn't calling regarding a claim, I said no and was asked to describe in a few words my reason for calling. There are no menu options, so I simply responded with 'auto quotes' to see where I would be directed.
Before I could reach a representative, the automated system guided me to enter in my date of birth and the ZIP code where I would need insurance coverage. I added these via the phone's touch pad rather than speaking into the phone and was placed on hold. In less than a minute, a customer service rep was on the line.
I told him my reason for calling was to seek quotes for auto coverage since I was currently shopping around and would also need to add a teenager to the policy. He was glad to help and began gathering information about my current policy. Most people call GEICO to change/cancel a polity or start a new one, the rep shared, while suggesting that these options are available on their website as well.
Auto insurance rates vary based on ZIP code, he explained, so we began there. He asked if I'd want to include home or renter's insurance, which may provide more discounts, and I said no, that I was happy with my current homeowner's policy and provider. After spending several minutes providing a plethora of personal information, the rep began running data for quotes.
Before he shared that information, he told me about GEICO's DriveEasy program that provides personalized rates based on driving habits. A GEICO app tracks your driving as you log your time in the car and can update your rate after 45 days. This sounded like a possible option, but I told him I'd hold off on the program for now since I wasn't too keen on adding another app to my phone. He obliged and moved on to sharing the quotes.
The costs were about the same as what I'm currently paying, so I asked if there were any other possible discounts. However, the rep explained he'd given me all the available information, and suggested that signing up for the DriveEasy program could lower my rate in the next few months. I could also bundle my auto policy with homeowners to access even more rate reductions.
At the end, I thanked him for his time, sharing that I'd consider these options. The rep was helpful and accessible, even if I didn't find the call to be as successful as I hoped.
GEICO Nombor telefon ini berada di kedudukan # 8 daripada 8 kerana 286,824 GEICO pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-841-2964 adalah untuk menghubungi GEICO Sales jabatan untuk masalah seperti Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge. Sejauh yang kami tahu, GEICO mempunyai lokasi pusat panggilan di New York or California dan anda boleh menelefon pada waktu buka mereka Mon-Fri 8am-9pm EST. GEICO mempunyai 8 nombor telefon dan 10 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-841-2964 dan cara menghubungi atau menghubungi GEICO dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil GEICO pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-841-2964. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila GEICO Sales ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada GEICO Setelah melalui telefon dengan jabatan Sales {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-841-2964 adalah nombor telefon GEICO # 8 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-861-8380 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 10 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan GEICO pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 55% skor untuk kemahiran komunikasi mereka dan 63% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.