Thank you for calling FedEx revenue services. What would you like to do? You can say, make a payment, rebill shipment, to a different account, get invoice information, request credits or refunds, get account balance, update credit card information, hear payment history, or duties and taxes, or say more options."
Since many people shop online, they may contact delivery services to track shipments, report problems or find out where they can ship items. When a consumer calls 800-622-1147, the FedEx customer service number, they will find that an automated voice response system will answer their call. I called the number to find the closest drop-off location.
The system began by saying that the company may monitor or record the call. Then, it thanked me for calling FedEx Revenue Services, which was confusing. I wasn’t sure if I had reached a revenue department or a number specifically for business purposes.
The automated voice asked me what I would like to do. It included the following options: Make a payment, rebill a shipment, get invoice information, request a credit or refund, get an account balance or update credit card information. I could say “more options,” which I did. Then, the system said I could schedule a pick-up, track a package or ask it to find a location. It also said I could find the nearest location online at local.fedex.com.
The voice continued speaking and asked me if I wanted to ship a package and if I would like a location in my area. It followed that statement by asking if I wished to find the closest location or the latest package drop-off time. I selected the nearest location, which gave me two locations, one inside a business and another near a drop box near a business. It gave me the addresses for the sites and the drop-off times.
The system also told me the maximum weight and size of the packages I could drop ship from those sites. After the system gave me the information, it told me I could say, “I’m done,” if I had what I needed. It offered a few other options and said I could hang up if I had finished.
Rather than robotic prompts, the system’s voice was pleasantly helpful. It began by stating the services I could access at this number without having me work through a complex menu. I could speak my needs to the system, and it answered with recommendations that I was seeking when I called the number.
Although I did not get to speak with a human on this call, this automated customer service attendant handled this call better than many systems I’ve experienced.
It seems that whoever designed the system understood how an automated attendant should respond to customer calls, especially when there is no opportunity to talk with a customer service associate. I appreciate the efforts that went into making the interactions with this customer service number user-friendly.
FedEx Nombor telefon ini berada di kedudukan # 2 daripada 2 kerana 87,216 FedEx pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-622-1147 adalah untuk menghubungi FedEx Billing jabatan untuk masalah seperti Missing Delivery, Delivery Problem, Account Access, Refund a Charge, Track a Package. Sejauh yang kami tahu, FedEx mempunyai lokasi pusat panggilan di Maryland or Spain or India or Philippines dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. FedEx mempunyai 2 nombor telefon dan 6 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-622-1147 dan cara menghubungi atau menghubungi FedEx dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil FedEx pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-622-1147. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila FedEx Billing ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada FedEx Setelah melalui telefon dengan jabatan Billing {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-622-1147 adalah nombor telefon FedEx # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-463-3339 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 6 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan FedEx pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 77% skor untuk kemahiran komunikasi mereka dan 52% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.