This number is mainly meant to be used for businesses who need to report customer credit activity for Experian. However, the average person can try it if they're willing to provide some personal details.
When calling, you're taken to the first automated menu, where you have to indicate if you're calling about a personal or business account. Given that I don't have a business account, I chose personal and was immediately asked to enter my Social Security Number. I declined to do so three times, and after the third time, I was told that I'd need to enter my SSN to get personalized assistance.
I again declined, and I was taken to a menu where I could explain what my reason was for calling. So, I said I was calling to get my credit score, and the system told me that I had two options from this menu. I could either ask for the instructions on how to get my credit score, or I could ask for the website that could tell me the instructions.
I asked for the instructions, and the system began going through each level of the instructions to tell me exactly what I needed to do in order to receive my score. After thoroughly explaining each step, the system gave me the option to either continue to the next step, return to the previous step, repeat the instructions I'd just heard or return to the main menu. The system took me through a complete 7-step process, fully explaining each step before asking if I was ready to move on to the next one.
Overall, I thought Experian did a fine job of setting up this number. It's a little odd that they have this choice available for customers to call in and get help, given that this number is clearly marketed as a business number and not meant for the average person, but unless someone chooses to provide their personal information, a caller will never talk to anyone but the automated system. That means there's no worries about a backup, and it's easy to provide genuine assistance to anyone who calls.
Making sure personal information is protected is a must for this kind of phone number. If a business is calling to report credit activity to Experian, it's of the utmost importance for that data to not fall into the wrong hands. Setting up an identification choke point so early in the call makes it very difficult for information to end up with someone who shouldn't have it.
The lack of ability to speak to a representative means I can't provide a complete picture of this number's effectiveness. But given Experian's commitment to data security and thorough menu, I'd use this number as a backup. It's not meant for everyday people, and there are better options available for getting help from Experian. But in a pinch, it can provide assistance if necessary.
Experian Nombor telefon ini berada di kedudukan # 6 daripada 8 kerana 258,954 Experian pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-831-5614 adalah untuk menghubungi Experian Business Accounts jabatan untuk masalah seperti Correct Reporting, Cancel Subscription, Account Access, Remove Credit Freeze, Refund a Charge. Sejauh yang kami tahu, Experian mempunyai lokasi pusat panggilan di Bulgaria or UK or Texas or Illinois dan anda boleh menelefon pada waktu buka mereka Mon- Fri 7am-7pm CST. Experian mempunyai 8 nombor telefon dan 10 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-831-5614 dan cara menghubungi atau menghubungi Experian dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Experian pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-831-5614. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Experian Business Accounts ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Experian Setelah melalui telefon dengan jabatan Business Accounts {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-831-5614 adalah nombor telefon Experian # 6 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-493-1058 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 10 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Experian pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 72% skor untuk kemahiran komunikasi mereka dan 42% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.