The charger on my Dell laptop has been acting oddly lately. Sometimes it seems like my laptop doesn't hold a full charge, even though it's plugged in for the same amount of time every night while I sleep. My computer is only six months old, so whether the charger or the community is causing the issue — it's way too young to be experiencing these issues. Therefore, I went through my paperwork and found a phone number I could call for support. I didn't realize that I was calling an international support number, but in the end, it didn't matter because it routed me back to North America.
It may have worked out to my benefit because I was able to talk to someone in less than two minutes. You would think an international support line would have a longer wait time because it provides national support. Due to the popularity of Dell computers and laptops, I'm sure they get a lot of phone calls about technical support, returns, exchanges and other similar issues. Plus, it's right after the holidays, so there are probably a lot of people dealing with questions about new gifts, but they still had excellent customer service.
When I called, an automated voice answered, "Thanks for choosing Dell. Your call may be required for quality and training purposes. You’ve reached Dell international support for portable systems. If you are traveling outside your home country, choose the option that corresponds to your region. For North America, press 1. For South America, press 2. Europe, press 3. Asia Pacific or Japan, press 4. To repeat this message, press 7. As I said, I was a bit thrown by the international line, but I chose North America, and it was almost instant from there.
The same automated voice told me, "We are currently experiencing heavy call volume, and your wait time is estimated to be two minutes. Thanks again for waiting." It wasn't even one minute before a customer representative picked up. The only complaint that I had about the process was the thick accent of the agent. It was hard to understand him at times, and I had to ask him to repeat things and vice versa. I also ended up transferred to technical support, but by the end of the call, I had some direction on what to do and how to solve the issue. I'd use this number again because it's so fast, but I'd hope to get a slightly better agent.
Dell - Tech Support Nombor telefon ini berada di kedudukan # 3 daripada 3 kerana 52,992 Dell - Tech Support pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-285-1653 adalah untuk menghubungi Dell - Tech Support International Technical Support jabatan untuk masalah seperti Refund a Charge, Warranty Claim, Repair Claim, Appointment Setup, Return an Order. Sejauh yang kami tahu, Dell - Tech Support mempunyai lokasi pusat panggilan di India or Philippines dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Dell - Tech Support mempunyai 3 nombor telefon dan 9 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-285-1653 dan cara menghubungi atau menghubungi Dell - Tech Support dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Dell - Tech Support pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-285-1653. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Dell - Tech Support International Technical Support ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Dell - Tech Support Setelah melalui telefon dengan jabatan International Technical Support {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-285-1653 adalah nombor telefon Dell - Tech Support # 3 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 877-293-1197 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 9 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Dell - Tech Support pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 53% skor untuk kemahiran komunikasi mereka dan 50% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.