Calling this number was a fairly simple procedure, although I had to go through a very long wait to get to someone. When I called this number, I was initially told that all Costco locations would be closed on Christmas Day before the automated system moved into its choices. I could either ask for help with an existing order, product information order assistance, get information about a refund or ask questions about my membership.
I opted to get order assistance and product information, and the system told me that I could get product information by going to Costco's website and looking under the photo of the item I was interested in. If I needed more information, I could press 1 and speak to a representative.
I chose to do so, and the system told me to hold while I was connected with a representative. The system warned me that because of the holiday season, Costco was experiencing a higher call volume than usual, and I could expect longer wait times than I might otherwise face. The system further told me that my expected wait was 11 minutes.
The automated system's reminder point seems to be five minutes, as I got two separate reminders that all representatives were busy with other customers, and it might be in my interest to go onto Costco's website to get assistance. I opted to continue to hold, and eventually, I was connected with a representative and asked how she could help me.
I told her that I was looking to place an order on Costco's website, and I wanted to know if it would be faster to pick up an order at my local Costco or if I should have it shipped directly to my door. She said that it would depend on the product, but in most cases, it would take the same amount of time either way. I told her that I wanted to plan ahead because I live in Hawaii; here, it takes a long time for anything to get to me, and she said that in practice, it would be the same amount of time regardless of how I placed the order.
I then asked if there was a way I could check if an item was already in stock at my local Costco when I went online. She said that if I wanted to do that, the best thing to do was find the item online and then call my local Costco to see if they had the item. She said that I wouldn't be able to check the item's status online, so this was the best option. With no other questions, I ended the call, and she thanked me for calling.
Overall, I thought this was a good experience. They can't do anything about a long wait during the holiday system, and once I got through to the representative, I got the help I needed in less than a minute. If I needed help with Costco.com, I'd definitely use this number.
Costco Nombor telefon ini berada di kedudukan # 2 daripada 3 kerana 58,182 Costco pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-955-2292 adalah untuk menghubungi Costco Costco.com Customer Service jabatan untuk masalah seperti Refund a Charge, Missing Order, Membership Question, Renew Membership, Store Feedback. Sejauh yang kami tahu, Costco mempunyai lokasi pusat panggilan di Washington dan anda boleh menelefon pada waktu buka mereka Mon-Fri 5am-8pm, Sat-Sun 5am-7pm PST. Costco mempunyai 3 nombor telefon dan 8 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-955-2292 dan cara menghubungi atau menghubungi Costco dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Costco pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-955-2292. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Costco Costco.com Customer Service ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Costco Setelah melalui telefon dengan jabatan Costco.com Customer Service {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-955-2292 adalah nombor telefon Costco # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-774-2678 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 8 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Costco pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 55% skor untuk kemahiran komunikasi mereka dan 82% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.