I've had an issue with my billing with Comcast, and it has been going on for a while now even though I have called them in the past to talk about my issues. So this time I thought I would try this number because someone said that this would get me to someone who would make more change. I was a bit surprised to find out that I was calling the executive office, but even though I think that I ultimately got redirected it was still helpful. I don't know how much this helped in the long run, but I hope this time I was able to get the issue resolved.
Comcast gets a lot of phone calls daily from people who need to talk about their billing, cable, internet, phone service etc. However, I'm not sure how many of those types of phone calls this number gets since it leads to the corporate headquarters. I imagine they have a different type of callers here for the most part. A lot more business-focused phone calls, but there are probably still just a lot of reasons for people to call.
So, I found this phone number online, and I decided to give it a try, and the person who answered was an automated assistant who said, "Welcome to Xfinity Comcast executive headquarters." That took me a bit off-guard because I didn't call the headquarters internally, but I decided just to go with it. It then gave me two options which were, "Press 1 to reach a specific phone conversation or press 2 to reach our executive customer service department."
I pressed 2 because it was the best option for me, and then the voice assistant said, "Thank you for calling Comcast corporate offices. Please hold and one of our executive customer service specialists will be you shortly." I had to wait about 5 minutes and then someone answered who took my information but said they were going to direct me to a line that would help me more.
This is why I'm not sure if I was redirected back to the same billing department I would normally reach, but I spoke to a Sydney and she was very helpful and answered all of my questions about my bill. She also said that a credit would be applied next month due to some issues with the billing so I will just have to wait and see if the problem is resolved or not.
Comcast Nombor telefon ini berada di kedudukan # 7 daripada 8 kerana 331,158 Comcast pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 215-286-1700 adalah untuk menghubungi Comcast Corporate Offices jabatan untuk masalah seperti Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service. Sejauh yang kami tahu, Comcast mempunyai lokasi pusat panggilan di South Carolina or Pennsylvania or Colorado or New Hampshire dan anda boleh menelefon pada waktu buka mereka Mon-Fri 8:30am-6pm EST. Comcast mempunyai 8 nombor telefon dan 12 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 215-286-1700 dan cara menghubungi atau menghubungi Comcast dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Comcast pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 215-286-1700. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Comcast Corporate Offices ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Comcast Setelah melalui telefon dengan jabatan Corporate Offices {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 215-286-1700 adalah nombor telefon Comcast # 7 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-266-2278 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 12 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Comcast pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 59% skor untuk kemahiran komunikasi mereka dan 75% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.