Calling this number works for the time being, but isn't going to last for much longer. It's used as American Airlines' loyalty program for small businesses, known as Business Extra. However, American Airlines has announced that this program will be phased out as of January 2024, and it's no longer accepting new members.
The automated system makes no effort to tell you this when you call, however. In fact, when calling, there's no indication that you've reached a specific section of American Airlines' phone system at all. It simply says you've reached American Airlines and presents the automated system's options.
You can ask for assistance with ticketing, changing a reservation or wait on the line for any other concerns. As I didn't have a reservation and wasn't planning to make one, I opted to wait on the line to see if I could reach a representative.
I was connected to an agent within 2 minutes, and they asked how they could assist me. I asked how long I had to make a qualifying flight with American Airlines before my miles would expire, as I knew that American Airlines miles do expire and I wanted to be sure that mine wouldn't be in danger of expiring anytime soon. He said he didn't handle miles and didn't want to give me wrong information, so he would transfer me to another department that could give me an answer that would definitely be accurate.
As this didn't apply to this department, I ended the call there after he transferred me to another area. My experience showed that the customer representatives at American genuinely care about giving correct information, and this is not a catch-all spot for customer service. This number is strictly for a specific part of AA's customer service, which means it likely won't last very long with this service ending in January 2024.
I thought wait times were easy and the representative was both honest and friendly, which made the call a pleasant experience. The number doesn't have any chokepoints that block access, but it also can't be used effectively by people with other needs. If your needs don't fall into the business category, all you'll get is a transfer to a different department that can help.
Because this department will be defunct as of January 2024, I cannot recommend using this number. It provided great service at the time of my call, but that likely won't continue once this department is discontinued.
American Airlines Nombor telefon ini berada di kedudukan # 2 daripada 6 kerana 183,324 American Airlines pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-433-1790 adalah untuk menghubungi American Airlines Business Extra Program jabatan untuk masalah seperti Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary. Sejauh yang kami tahu, American Airlines mempunyai lokasi pusat panggilan di Dallas or Tuscon or North Carolina or India or Mexico or Ireland or Canada or Japan dan anda boleh menelefon pada waktu buka mereka Mon-Fri 7am-10:30pm CT, Sat-Sun 7am-8pm CT. American Airlines mempunyai 6 nombor telefon dan 9 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-433-1790 dan cara menghubungi atau menghubungi American Airlines dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil American Airlines pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-433-1790. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila American Airlines Business Extra Program ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada American Airlines Setelah melalui telefon dengan jabatan Business Extra Program {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-433-1790 adalah nombor telefon American Airlines # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-433-7300 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 9 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan American Airlines pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 81% skor untuk kemahiran komunikasi mereka dan 36% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.