Calling an airline can be time-consuming because this type of company is always busy helping customers. Not only do people call to plan flights, but travelers may need to make special arrangements if they have a disability or are traveling with young children. Delayed or lost baggage may be another reason for calling the 800-223-5436 customer service number at American Airlines
I'm interested in traveling to the West Coast next year. I called the American Airlines customer service number to see if I could get a better deal by scheduling the flight several months in advance. In the past, I've scheduled flights a few weeks to a month before a trip.
When I called, an interactive voice system greeted me and told me I could use the American Airlines app or go to American Airlines.com for faster service if I needed to make reservations or change travel plans. The system then thanked me again for calling. It then stated that by going to AA.com, I could handle trip management tasks such as adding a carry-on bag or requesting wheelchair service.
The voice called me by my first name and said it matched my phone number to my AA Advantage account. Then, it asked me if I was calling about today's flight status and, if not, for what date. I told it I wanted to inquire about scheduling an April flight to San Diego.
The system began asking me several questions about arrival and departure times. My response was, "I don't know." Then, it shared some departure times. It asked if I needed more flight times, and I said, "Yes," but I was hoping that would get me to an agent. The system said it would transfer me to someone who could give me flight details.
A different automated voice told me to listen carefully because menu options had changed, and all representatives were assisting other callers. The system said rather than waiting on hold, someone could call me back within 26-35 minutes, and I would not lose my place in line. It told me to press one for a callback, or I could schedule it another time. There was also an option to press to hear an explanation of a callback. After listening to the automated system, I decided to call back later at a better time for me.
I was disappointed because I couldn't speak to an agent on this call, but I wasn't surprised. I've called this airline for assistance in the past, and I can't remember when I didn't have to wait for a callback. I already have the airline's app and know how to go to the website, but sometimes, I have questions that an agent could answer better.
If I can speak to a human, that's what I prefer. I don't need to spend over four minutes trying to communicate with a machine, which was my frustration with this call. In my opinion, setting up the voice response system to offer a callback option near the beginning of a call shouldn't be that difficult.
American Airlines Nombor telefon ini berada di kedudukan # 3 daripada 6 kerana 183,324 American Airlines pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-223-5436 adalah untuk menghubungi American Airlines Automated Flight Information jabatan untuk masalah seperti Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary. Sejauh yang kami tahu, American Airlines mempunyai lokasi pusat panggilan di Dallas or Tuscon or North Carolina or India or Mexico or Ireland or Canada or Japan dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. American Airlines mempunyai 6 nombor telefon dan 9 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-223-5436 dan cara menghubungi atau menghubungi American Airlines dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil American Airlines pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-223-5436. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila American Airlines Automated Flight Information ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada American Airlines Setelah melalui telefon dengan jabatan Automated Flight Information {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-223-5436 adalah nombor telefon American Airlines # 3 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-433-7300 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 9 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan American Airlines pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 74% skor untuk kemahiran komunikasi mereka dan 74% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.