Hello,*I bought a cell phone from a seller, qualitycellz (with free returns). After re...

GetHuman-ljdinkle's Masalah Bayaran Balik dan Pengembalian dengan eBay dari Julai 2020

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Nombor pesanan, Alamat penagihan, Alamat e-mel pada akaun, Nombor telefon akaun, nombor Akaun, dan nama pengguna eBay
The issue in GetHuman-ljdinkle's own words
Hello,*I bought a cell phone from a seller, qualitycellz (with free returns). After receiving it, I realized that I really didn't care for it so I contacted the seller and asked if I returned it for this reason could I get a full refund. They agreed and I sent it back in mint condition (as I had just gotten it and was careful not to damage it). Yesterday, I finally received a refund from the seller, but it was HALF of what I purchased the phone for. I asked the seller why and they stated they would not issue a full refund because they received it "damaged". It certainly was NOT damaged when I shipped it. Looks like when I complained to them, they opened a case in the resolution center which IMMEDIATELY ruled in their favor. I tried everything I could on the website to try to appeal the case or literally anything to challenge this, but I couldn't find anything. Please help. I explicitly told them that I would only return the phone if I could be assured of a full and total refund.

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eBay

Isu Bayaran Balik dan Pulangan
Reported by GetHuman-ljdinkle
Jul 22, 2020 - 2 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 85 pelanggan
Isu serupa dengan 23736 yang lain
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Timeline

GetHuman-ljdinkle mula menyelesaikan masalah ini
Jul 22, 2020 8:35malam