I've been charged twice for an Xbox Game Pass subscription.**Despite having a recurring...

GetHuman7843927's Masalah pembayaran balik dengan Xbox dari September 2022

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Nombor Siri, Nama Pemegang Akaun, Jenis Xbox, Alamat E-mel, Nombor Telefon, dan Alamat Rumah
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Untuk pembelian yang dilakukan melalui kedai Microsoft, disarankan agar anda meminta permintaan pengembalian dana. Untuk pembelian yang dilakukan melalui peruncit lain, anda harus menghubungi peruncit itu secara langsung untuk mendapatkan bayaran balik.
The issue in GetHuman7843927's own words
I've been charged twice for an Xbox Game Pass subscription.**Despite having a recurring payment set up for the **th of every month, I accidentally paid for an additional membership on the same account when prompted (**th September).**Now I can't request Microsoft refund the membership. There's not function for subscription refunds on the website and the webchat is just and automated bot. Please help**Thanks

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Xbox

Isu pembayaran balik
Reported by GetHuman7843927
Sep 28, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 34 pelanggan
Isu serupa dengan 336 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7843927 mula menyelesaikan masalah ini
Sep 28 8:34malam