I had rang up some time ago about cancelling a subscription and it is still coming out...

GetHuman7652619's masalah perkhidmatan pelanggan dengan Xbox dari Julai 2022

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Nombor Siri, Nama Pemegang Akaun, Jenis Xbox, Alamat E-mel, Nombor Telefon, dan Alamat Rumah
The issue in GetHuman7652619's own words
I had rang up some time ago about cancelling a subscription and it is still coming out of my account.**My partner set up the xbox in his name and one time we didn't have the money so we used my card as a once off only. And after we cancelled his account it has continued to come out of my account. I am after a full refund other than * payment. The issue that I am having the the xbox is not I my name but is coming out of my personal account which is why I'm trying to sort it and not my partner.

GetHuman7652619 did not yet indicate what Xbox should do to make this right.

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Xbox

Isu perkhidmatan pelanggan
Reported by GetHuman7652619
Jul 21, 2022 - 4 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 22 pelanggan
Isu serupa dengan 100 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7652619 mula menyelesaikan masalah ini
Jul 21 8:26pagi