I had booked a food delivery for this evening (*-*pm). Order number: **********. I’d re...

GetHuman7818238's Masalah aduan dengan Waitrose dari September 2022

Bantu masalah Waitrose saya
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Before contacting them, items GetHuman7818238 may need:
Nombor pesanan, Alamat penagihan, dan alamat E-mel pada akaun (jika berkenaan)
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Cara terbaik untuk mengemukakan aduan sebenarnya adalah mengemukakan masalah atau aduan tersebut kepada Better Business Bureau. Anda juga boleh menyerahkan masalah ini kepada Pengurus tempatan.
The issue in GetHuman7818238's own words
I had booked a food delivery for this evening (*-*pm). Order number: **********. I’d received confirmation via email of my delivery. And I could see on the app that we were next in line for delivery. **We waited till ****pm. It didn’t turn up. I called the store in Stirling and the night manager confirmed that all the drivers were back. He didn’t know why our delivery hadn’t been delivered. No one had called me to even said why it was cancelled! **This is hugely inconvenient as I have young children and now very little food to get through the bank holiday. I could have gone to the super market myself today if I had know that my delivery wouldn’t be delivered or couldn’t be delivered. It’s incredibly frustrating and disappointing. And I will definitely think twice before I rely on Waitrose for a food delivery again. **Please can someone make sure I am fully refunded.

GetHuman7818238 did not yet indicate what Waitrose should do to make this right.

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Waitrose

Isu aduan
Reported by GetHuman7818238
Sep 18, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 2 pelanggan
Isu serupa dengan 391 yang lain
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Timeline

GetHuman7818238 mula menyelesaikan masalah ini
Sep 18 9:44malam