On one TV the Installer Tool is frozen on the screen. I can navigate the different cat...
GetHuman-tjcourt's Masalah Sokongan Teknikal dan Perkhidmatan dengan WOW! dari Januari 2022
Bantu masalah WOW! saya
First: share to improve GetHuman-tjcourt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tjcourt may need:
PIN pada Akaun, Nama Pemegang Akaun, Nombor Telefon di Akaun, E-mel di Akaun, Alamat Penagihan, dan 4 Keselamatan Sosial Terakhir
The issue in GetHuman-tjcourt's own words
On one TV the Installer Tool is frozen on the screen. I can navigate the different categories on that screen, but can NOT exit that screen. ALL other tvs are working correctly. **The message on screen from WOW is “to set up this Media Player device please contact your Cable Operator.” Media Player ID: ***DCE*****D**Everything has been unplugged and started again, but no luck.
GetHuman-tjcourt did not yet indicate what WOW! should do to make this right.
I have an issue with WOW! too
How GetHuman-tjcourt fixed the problem
We are waiting for GetHuman-tjcourt to fix the problem and share the solution with the rest of us customers.
Please help with my WOW! issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WOW! customer problems.