I write on behalf of joe Fisher *details joe Thomas fisher ************telephone number...

GetHuman6208706's masalah perkhidmatan pelanggan dengan Vodafone (UK) dari Jun 2021

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The issue in GetHuman6208706's own words
I write on behalf of joe Fisher *details joe Thomas fisher ************telephone number *************A contract was taken out during a episode of ill health, joe has recently been diagnosed with Borderline personality disorder this results in joe making impulsive actions in which he has done at the time. joe took out the contract and decided to sell the phone (at a low price ) in hope he could purchase a low price phone due to constantly loosing mobile phones, a sim card was to be sent out at that time in which he did not receive*joe never received the sim card as you will see none of his inclusive calls or messages have been used. **Joes health has deteriorated and he is under the mental health team trying to get the help he needs to control this impulsive behaviour. **understandably the phone needs to be paid for but at this time it would be grateful if the company can not charge him for the contract towards the calls. *we believe going forward during this time a sim only card and a second hand phone would be more suitable. *if you could email or call to suggest a solution in which both parties would feel is a fair option moving forward.**Ailsa Ronsdale **if you need to speak to joe please contact him on *********** *if medical evidence is needed we can request this to be forwarded*

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Vodafone (UK)

Isu perkhidmatan pelanggan
Reported by GetHuman6208706
Jun 16, 2021 - sebulan yang lepas
Not resolved
Setakat ini dilihat oleh 6 pelanggan
Isu serupa dengan 1050 yang lain
0 pelanggan mengikuti ini

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GetHuman6208706 mula menyelesaikan masalah ini
Jun 16 7:04malam