Hi we arrived at the Enclave suites on Friday we paid for a superior room but we have b...

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Hi we arrived at the Enclave suites on Friday we paid for a superior room but we have been given a basic outdated room instead we had this holiday booked for * years we even rang the hotel * weeks before we set off and they said we will be getting a superior room not a great start to a expensive holiday our reference number is ******* thanks Craig

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Virgin Atlantic

Isu perkhidmatan pelanggan
Reported by GetHuman7951928
Nov 15, 2022 - 2 bulan yang lepas
I have an issue with Virgin Atlantic too
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GetHuman7951928 mula menyelesaikan masalah ini
Nov 15, 2022 1:52tengahari