I have stage IV colon cancer and I have a compromised immune system. I'm on oxygen and...

GetHuman7515612's masalah perkhidmatan pelanggan dengan United Healthcare dari Jun 2022

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The issue in GetHuman7515612's own words
I have stage IV colon cancer and I have a compromised immune system. I'm on oxygen and get supplies through Lincare in Kansas City, Mo. They are paid up front monthly even before I order supplies. I have nothing but problems with them. I need enough supplies to keep everything clean and today I got a box that Lincare has no idea where it comes from, containing * canulas, * green extension tubes, * water bottles and * water trap. No tubes for the water bottles to connect and they are getting paid for full supplies. It was sitting on my patio in a box that wasn't enclosed and no labels. I always have to call at least *-* times in order for them to finally say that it will be sent each month. I am sick of this company and I want to have a voice in who my supplies come from. I am on the *nd * yr contract and was never told when the contact ended in order to change suppliers. Something needs to be done. I have had it. I'm sick and with COVID, I need enough supplies to change weekly!

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Isu perkhidmatan pelanggan
Reported by GetHuman7515612
Jun 7, 2022 - 6 bulan yang lepas
Not resolved
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