Hi, my name is Bradley Marcus. I had to create a new account off my current email and p...

GetHuman6174190's masalah perkhidmatan pelanggan dengan Ticketmaster dari Jun 2021

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Nombor pesanan, Nama pada tiket, Nombor telefon semasa membuat tempahan, Alamat e-mel pada tempahan, Kaedah pembayaran (Jika kad atau akaun bank, dan sertakan 4 digit terakhir)
The issue in GetHuman6174190's own words
Hi, my name is Bradley Marcus. I had to create a new account off my current email and phone number. Because ticketmaster told me "It's time to create a new password", and for nearly ten years, I've used my very old Hotmail address to sign in, even though I can't login to that email address anymore for a long time now. So because I can't use that email address at all now to create a new password and such, I had no other choice but to create a whole new account on ticketmaster just now. My old email address was *****@***.com. Now, my current one is *****@***.com. I had bought two tickets February of last year **** to go see Deftones in August of last year **** before the pandemic hit us and they had to postpone their entire tour to next year. My tickets are on my old ticketmaster account. Is there any way at all to resolve this issue? Thank you.

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Ticketmaster

Isu perkhidmatan pelanggan
Reported by GetHuman6174190
Jun 9, 2021 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 2 pelanggan
Isu serupa dengan 3147 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman6174190 mula menyelesaikan masalah ini
Jun 9 8:29malam