Hello,**I try to reach you by telephone every day since my return from Palermo and it i...

GetHuman7954966's Bayar balik masalah Caj dengan Rentalcars.com dari November 2022

Bantu masalah Rentalcars.com saya
First: share to improve GetHuman7954966's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7954966 may need:
Siapa yang membuat tempahan, Rujukan tempahan, Alamat penagihan, Alamat e-mel pada akaun, dan nombor program Kesetiaan (jika berkenaan)
The issue in GetHuman7954966's own words
Hello,**I try to reach you by telephone every day since my return from Palermo and it is impossible to have a contact.**I went to Palermo from September ** to October * with Volotea and through their site I tried to book a car: so I arrived on your site but when I made the reservation I did not receive confirmation ...I did receive an email but in Spanish and when I wanted to retrieve the voucher, it didn't work, I tried several times.**I then contacted Volotea for this problem and they told me that the reservation indeed had not worked and that I had to make another one. So I redid a reservation directly on your site and there it worked. But when I arrived in Palermo and took the car from Locauto, the other rental company (an employee of Ecovia) called me to tell me that the first car was waiting for me* I explained the situation to him but he told me that he still had to debit the amount of the rental, ie *** euros, from my card and that I would get a refund from you afterwards* This is why I am writing to you.**The cars were rented in the name of my husband, ie Eric Steunou**I await your reply**Best regards**Geraldine Steunou

GetHuman7954966 did not yet indicate what Rentalcars.com should do to make this right.

How GetHuman7954966 fixed the problem

We are waiting for GetHuman7954966 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Ada masalah Rentalcars.com juga?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Bayar balik masalah Bayaran
Reported by GetHuman7954966
Nov 16, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 1 pelanggan
Isu serupa dengan 88 yang lain
0 pelanggan mengikuti ini


GetHuman7954966 mula menyelesaikan masalah ini
Nov 16, 2022 3:33petang