I recently booked my first and last trip with Priceline. I received three plane tickets...

GetHuman7457432's masalah perkhidmatan pelanggan dengan Priceline dari Mei 2022

Bantu masalah Priceline saya
First: share to improve GetHuman7457432's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman7457432's own words
I recently booked my first and last trip with Priceline. I received three plane tickets and a rental car. The process was quite simple and I did save a little money. The morning of my departure I arrived with my party two hours before our flight lifted off. The plane was scheduled to leave at * am. Upon arrival at the airport I was informed the flight had a * hour delay. I had no means of transportation to leave there then. I was apparently under the impression that Priceline cared if I arrived and took off according to my ticket but that wasn’t so. I thought I would have received a email or text notifying me that there was a delay. That never happened. My party and I spent * *** hours at the airport Apparently after you received my money for my trip whether I was delayed, caught the plane or even enjoyed my trip was no concern to you. I was worried about not picking my rental car up at the agreed time would be a problem. I phoned Priceline and was told I would have to notify the rental company myself. I guess that’s how your company is run and I guess I expected to much from you. I thought you would take some of the hassle off me .I will never make that mistake again. I am returning home next week and I just wanted you to know I was really unimpressed by Priceline when I heard other people were informed of their situation by the company they booked thru. I don’t think that there’s anything that would resolve this situation but bringing it to your attention and hoping you would do better for people who book trips thru you.

GetHuman7457432 did not yet indicate what Priceline should do to make this right.

How GetHuman7457432 fixed the problem

We are waiting for GetHuman7457432 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Ada masalah Priceline juga?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Priceline

Isu perkhidmatan pelanggan
Reported by GetHuman7457432
Mei 19, 2022 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 10 pelanggan
Isu serupa dengan 663 yang lain
0 pelanggan mengikuti ini
Items needed
Nombor Perjalanan Priceline
Alamat pengebilan
Alamat emel
Nombor telefon

Timeline

GetHuman7457432 mula menyelesaikan masalah ini
Mei 19 7:45pagi