I purchased an Orange Holiday eSIM and set it up, but I can't the data to work. Calling...

GetHuman7704367's Masalah masalah perkhidmatan dengan Orange dari Ogos 2022

Bantu masalah Orange saya
The issue in GetHuman7704367's own words
I purchased an Orange Holiday eSIM and set it up, but I can't the data to work. Calling and texting works fine, and the data seems to show it is getting a good signal, but it does not load any content when wifi is turned off

GetHuman7704367 did not yet indicate what Orange should do to make this right.

How GetHuman7704367 fixed the problem
I edited the APN to create a new one with the following fields: name "Orange", APN "orange", username "orange", password "orange". Leave all others untouched. Save this APN and select it. This did not initially solve the problem for me but when I restarted my phone a few hours later it began to work finally when it booted up. I believe restarting the phone after changing the APN will fix it but YMMV
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Orange

Masalah masalah perkhidmatan
Reported by GetHuman7704367
Ogs 7, 2022 - 2 bulan yang lepas
Fixed
GetHuman7704367 shared how to fix
Setakat ini dilihat oleh 6 pelanggan
Isu serupa dengan 58 yang lain
0 pelanggan mengikuti ini
Items needed
Nama Pemegang Akaun
Nombor akaun
Alamat pengebilan
Nombor telefon akaun
4 digit terakhir nombor Keselamatan Sosial

Timeline

GetHuman7704367 mula menyelesaikan masalah ini
Ogs 7 8:33malam
GetHuman7704367 mengesahkan bahawa masalah telah diperbaiki. Hooray!
Ogs 10 8:35pagi