Recently logged on irs website and found I have ***.** dollars deposited in December of...

GetHuman-jlbeaver's masalah perkhidmatan pelanggan dengan Navy Federal Credit Union dari November 2022

Bantu saya dengan masalah saya
First: share to improve GetHuman-jlbeaver's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jlbeaver may need:
Nama pemegang akaun, Alamat pengebilan, Tarikh lahir, dan 4 digit terakhir nombor Keselamatan Sosial
The issue in GetHuman-jlbeaver's own words
Recently logged on irs website and found I have ***.** dollars deposited in December of ****, almost a year ago. I no longer have any of this information about the address, phone number, or plastic id they won't give me my money. While on one call they told me if i could go get the id, I told them it would be paper and they said as long as i had a valid id they would take it and athorize me to remove the money at a branch. the paper id it would authorize me to get the money out. I did this today. First I drove *** miles to have a person tell me that the paper id wouldn't work. But that id is valid for the state of oklahoma but not valid for them. What???????? They were kind enough to give me...kind enough?? to give me my own money. *** dollars of *** dollars. Now i have to wait for the plastic to go back and get MY OWN money. I have the account number, * digit pin, code word so what else do they need?? And a VALID paper id for the state of oklahoma. I can answer any security question they may have. I was homeless a lot during do i have to embarrass myself and tell them my history. Do they want to know i was on drugs and remember...well that was me during that time and I am not going to shame myself for them...they need to. redo their policies and not shame client. No I can't remember any addressess I am sorry i do not remember. But i can answer others.....Never again will i be shamed by their policies.

GetHuman-jlbeaver did not yet indicate what Navy Federal Credit Union should do to make this right.

How GetHuman-jlbeaver fixed the problem

We are waiting for GetHuman-jlbeaver to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Navy Federal Credit Union customer problems.
Bagaimana Saya Memulihkan Log Masuk Kesatuan Kredit Persekutuan Tentera Laut Saya?Bagaimana Saya Memulihkan Akaun Kesatuan Kredit Persekutuan Navy saya?
Do you have a customer issue as well?
We can help you get Navy Federal Credit Union's attention and get better help faster. Tap below to get started.
Mempunyai masalah anda sendiri?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Navy Federal Credit Union

Isu perkhidmatan pelanggan
Reported by GetHuman-jlbeaver
Nov 22, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 21 pelanggan
Isu serupa dengan 207 yang lain
0 pelanggan mengikuti ini