My cellphone keeps freezing, I went to my company service boost mobile and they said it...

GetHuman-mreynaan's masalah perkhidmatan pelanggan dengan Motorola dari November 2022

Bantu masalah Motorola saya
The issue in GetHuman-mreynaan's own words
My cellphone keeps freezing, I went to my company service boost mobile and they said it's a factory problem, I need your help, it happened multiple times. We called the customer support one time and they fixed it, but it happened again and I'm asking for help.

GetHuman-mreynaan did not yet indicate what Motorola should do to make this right.

How GetHuman-mreynaan fixed the problem
I called costumer service and I was told to do the following things. I first held the turn on button and waited until it turned on. Then I went in to settings, selected apps and deleted the ones that I didn't really need nor used so long as they didn't help with the system or provider. As of now I would say that it's fixed but I won't know unless if the phone turns off by itself again.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Motorola customer problems.
Bagaimana Saya Melancarkan Moto G ke Telefon Baru?Berapa Ukuran Moto G yang Saya Perlu?Adakah Layak untuk Mengemas kini Perisian Moto G Saya?
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Motorola

Motorola G pure
Isu perkhidmatan pelanggan
Reported by GetHuman-mreynaan
Nov 30, 2022 - 2 bulan yang lepas
Fixed
GetHuman-mreynaan shared how to fix
Setakat ini dilihat oleh 9 pelanggan
Isu serupa dengan 470 yang lain
0 pelanggan mengikuti ini
Items needed
Nombor pesanan
Nama di akaun
E-mel di akaun
Jenis produk
Alamat rumah dan bil
Nombor telefon di akaun

Timeline

GetHuman-mreynaan mula menyelesaikan masalah ini
Nov 30, 2022 11:47malam
GetHuman-mreynaan mengesahkan bahawa masalah telah diperbaiki. Hooray!
Dis 1, 2022 3:51pagi