How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Michigan Unemployment Insurance Assistance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Follow prompts. Enter SSN and PIN or Forgot PIN and enter birthday. Wait or enter info for call back.
Below are some clips we've found from Michigan Unemployment Insurance Assistance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the state of Michigan unemployment insurance Agency.
For English, press one.
Due to heavy call volume, you may experience extended wait times before reaching an agent.
You may wish to take advantage of the callback option that will be offered to you as you wait for an agent.
You may also call us later in the week when wait times are typically shorter.
Lastly, you can choose to schedule a phone appointment with at w w w dot michigan dot gov slash u I a.
If you received unemployment benefits in twenty twenty three, you will receive a form ten ninety nine g for your tax records.
UIA will mail a ten ninety nine g to every claimant by the end of January.
Your ten ninety nine g will include payments issued during the calendar year, This includes amounts sent to third parties on your behalf.
For example, child support, income tax withholdings, benefit overpayments.
As a result of these withholdings, you may have received less than what is reported on the ten ninety nine g You are encouraged to consult with the IRS to learn how these deductions affect your tax taxes and how to report them.
The fastest way to apply for benefits says to hang up and file online at michigan dot gov slash u I a, click on my wam for workers to begin your claim filing online.
It's fast, convenient, and is available twenty four hours a day.
For step by step instructions on how to create your account, view the myWAM toolkit for claimants.
To receive a link to report an issue with my login, press one."
Excerpt from a call with Michigan Unemployment Insurance Assistance
Wednesday, January 17, 2024 4:37 PM
They may need the phone number on your account
"Welcome to the State of Michigan unemployment insurance agent Agency.
For English, press one.
Due to heavy call volume, you may experience extended wait If you received unemployment benefits The fastest way to apply for to inquire about or file a claim for us to file or complete a claim, press Due to unusually heavy call volume, all agents are busy servicing customers.
You may file your claim twenty four hours a day online through your myWAM account.
You may also visit the UIA website for information about filing a claim and your eligibility.
We can send you a link to your mobile phone to access resources regarding your eligibility."
Excerpt from a call with Michigan Unemployment Insurance Assistance
Wednesday, January 3, 2024 7:39 PM
What are the hours and when should I call?
Michigan Unemployment Insurance Assistance operates the call center for this 866-500-0017 phone number Mon-Fri 8am-4:30pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 93 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Michigan Unemployment Insurance Assistance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Michigan Unemployment Insurance Assistance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Michigan Unemployment Insurance Assistance is Tuesday.The most busy day to call is Friday, which averages 57% more phone calls by comparison.Again, this is based on a sample of 93 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Michigan Unemployment Insurance Assistance is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Michigan Unemployment Insurance Assistance staffs the call center well on Tuesday.
Conclusion and closing notes
This is Michigan Unemployment Insurance Assistance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Michigan Unemployment Insurance Assistance agent. This phone number is Michigan Unemployment Insurance Assistance's best phone number because 2,646 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-500-0017 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Michigan Unemployment Insurance Assistance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Michigan Unemployment Insurance Assistance has 2 phone numbers. It's not always clear what is the best way to talk to Michigan Unemployment Insurance Assistance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Michigan Unemployment Insurance Assistance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Michigan Unemployment Insurance Assistance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.