I was hacked a few weeks ago. And the hacker changed the passwords to every single app...

GetHuman7909417's masalah perkhidmatan pelanggan dengan Mercari dari Oktober 2022

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The issue in GetHuman7909417's own words
I was hacked a few weeks ago. And the hacker changed the passwords to every single app I have so I've gotten a new phone * as well as a new phone and new SIM card but I desperately need my mercurial app back I have more to add to my. Cl*set as well as I should have $$ in there and I'll my Financials too. I can tell you my account is TheRedQueensBoutique I have all my Badges and I'm not sure what my accounts password or email is controling my account. As I was advised to create new emails and my passwords. I really need some genuine help this is my only source for some extra money. And I do not like that someone has access to my account and personal info*My cell* has been changed ***-***-*****My email had to change *****@***.com *My landlines is still the same ****-***-*****The last picture on my account I believe was my dog and Myself ***I believe my original email when I began my account in **** was *****@***.com*original * was ***-***-******If there's any other issues or questions please contact me I have all my badges and have new items to go in my closet. Most importantly my Financials are in there as well as a sum of money from my last sale after I was hacked. I love mercari! I just want my Original account back please*Jessica I Marshall*RedQueensBoutique

GetHuman7909417 did not yet indicate what Mercari should do to make this right.

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Mercari

Isu perkhidmatan pelanggan
Reported by GetHuman7909417
Okt 27, 2022 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 6 pelanggan
Isu serupa dengan 420 yang lain
0 pelanggan mengikuti ini

Timeline

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Okt 27, 2022 4:15petang
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Okt 27, 2022 8:38malam
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Okt 27, 2022 8:45malam
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Okt 27, 2022 9:06malam
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Okt 28, 2022 11:56tengahari