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Medicare Customer Service

Answers to Common Problems

Use Medicare's Phone Number

Medicare's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Medicare Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Medicare.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Medicare.

How Do I Request a Replacement Card from Medicare? Your Medicare card is proof that you have Medicare insurance. If yours is damaged, lost, or stolen, you may request a another one Medicare... Read more

What is Medicare Part B? Medicare Part B is a component of the Medicare program that covers medically necessary services and supplies needed to diagnose and... Read more

What is Medicare Part C? Medicare Part C, also known as Medicare Advantage, is an alternative to Original Medicare (Part A and Part B) offered by private insurance... Read more

What is Medicare Part D? Medicare Part D is a prescription drug coverage program offered by the federal government. It is designed to help Medicare beneficiaries... Read more

When can I enroll in Medicare? You can enroll in Medicare during the Initial Enrollment Period (IEP), which starts three months before you turn 65 and ends three... Read more

What does Medicare cover? Medicare covers a wide range of healthcare services and supplies. Part A, also known as hospital insurance, covers inpatient hospital... Read more

What is Medicare? Medicare is a federal health insurance program in the United States primarily aimed towards older adults aged 65 and above. It also... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Medicare customer support problems.

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Recent reasons customers contacted Medicare:

Is this Medicare assistant

COVID INTERNATIONAL CERTIFICATE

I’m on Medicare. Recently I received some information about a Retirement Plan Benefit...

I need help with medical insurance

I’ll try to find the orthodontist to get my tooth pulled and put to sleep

Medicare failed to pay a bill from the Polyclinic.

I have copd. And I need some tubing and mouth piece for my neb and I don’t have money t...

My husband’s Harry Hopewell is a need a new diabetic meter can I get one for him throug...

Do I need a referral to see a urologist?

I’m calling about my prescription drugs…….I have waited * hours and two hrs and still*I...

I was booted from your system the first time after waiting one hour. I’m calling to see...

Looking to see if I qualify for any discounts

Need to change my father in laws insurance from Humana back to Medicare.

Alex calledvsaying medicare is sending new plastic cards when I asked his number he han...

I have a question about Medicare reimbursement for the purchase of a ResMed CPAP recomm...

Help me with my issue

Does GetHuman work with Medicare?

GetHuman does not work with Medicare's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Medicare at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Medicare's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!