I went to McDonald's on ********* at *:**pm *This McDonald's store **** (**** Warden Ro...

GetHuman5923978's masalah perkhidmatan pelanggan dengan McDonald's dari Ogos 2022

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The issue in GetHuman5923978's own words
I went to McDonald's on ********* at *:**pm *This McDonald's store **** (**** Warden Road - Sherwood AR *****) has no ice cream machine and has not had for at least *weeks. I asked to speak to the manager and he (unfortunately i didn't get his name) said they are waiting on delivery from the "people they deal with" I asked for the name of the company providing the service and he said "I don't know" so if he doesn't know who they are waiting on, how can they check status or ETA (which he also said he didn't know), or for that matter that it is actually even on order. I have not ordered from here * times now, as I pull up ask if the ice cream machine is working and when they say no, I just don't order anything as i like to have my ice cream first. This Ice Cream issue seems to plague many of the stores and I don't know if its because they don't like to fill*service*use the machines or if its because the machines themselves break down all the time. You need a project manager to get the problem fixed and to restore your good service. NOW before I ever order at any McDonald's I always ask. If the machine is "down" in whatever manner (like it seems to be every night after a certain time) I just drive away.

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Isu perkhidmatan pelanggan
Reported by GetHuman5923978
Ogs 12, 2022 - sebulan yang lepas
Not resolved
Setakat ini dilihat oleh 3 pelanggan
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GetHuman5923978 mula menyelesaikan masalah ini
Ogs 12 12:20tengahari