I am based in the UK and trying to cancel*refund a subscription. Button on the web sit...

GetHuman-warlowa's Batalkan masalah pesanan dengan McAfee dari Disember 2022

Bantu masalah McAfee saya
The issue in GetHuman-warlowa's own words
I am based in the UK and trying to cancel*refund a subscription. Button on the web site to nothing and I am advised - You are not entitled to self-refunds under the Fair Consumer Contracts Act (FCCA).Please call customer support at **** *** **** for additional assistance. Although they also 'say' **-day money back guarantee**If you’re not completely satisfied, we’ll be more than happy to give you a prompt and courteous refund.**So how best to proceed.**Thanks in advance

GetHuman-warlowa did not yet indicate what McAfee should do to make this right.

How GetHuman-warlowa fixed the problem
Thanks .. I used Twitter to draw someones attention to my problem and they gave me a phone number which I had used previously. This number in the past had not been manned by a person and only gave me a balance? I have now cancelled my subscription and awaiting a refund into my bank .. thank you
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McAfee

Batalkan masalah pesanan
Reported by GetHuman-warlowa
Dis 5, 2022 - 2 bulan yang lepas
Fixed
GetHuman-warlowa shared how to fix
Setakat ini dilihat oleh 2 pelanggan
Isu serupa dengan 474 yang lain
0 pelanggan mengikuti ini
Items needed
Nama Pemegang Akaun
Nombor akaun (jika berkenaan)
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Alamat pengebilan

Timeline

GetHuman-warlowa mula menyelesaikan masalah ini
Dis 5, 2022 10:12pagi
GetHuman-warlowa mengesahkan bahawa masalah telah diperbaiki. Hooray!
Dis 7, 2022 2:30tengahari