hello! i wanna start by saying i don’t think this is exactly your company’s fault, i bu...

GetHuman7553817's Masalah aduan dengan L'Oreal dari Jun 2022

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The issue in GetHuman7553817's own words
hello! i wanna start by saying i don’t think this is exactly your company’s fault, i buy your product a lot and i love it! but yesterday i got a red velvet hair dye. i put it in my hair and it touched my back, i thought no problem considering i never had a problem with the dye, even if it touches skin. after i put it in, * minutes pass and my head starts to burn pretty bad. i went up to wash it out only to feel my back burn twice as hard. i quickly wash it out to find burn marks on my back where it touched, and my scalp. again, this could be the store that sold its fault. maybe they let old dye sit. but i'm writing to let you know and possibly get help on how to fix this. thank you so much **

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L'Oreal

Isu aduan
Reported by GetHuman7553817
Jun 20, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 3 pelanggan
Isu serupa dengan 11 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7553817 mula menyelesaikan masalah ini
Jun 20 2:15tengahari