my instagram (and facebook) were both hacked. I got a notification that my instagram em...

GetHuman-dorangra's Masalah Akaun yang Diretas atau Dilumpuhkan dengan Instagram dari Disember 2022

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Nama Pengguna di Akaun, Negara tempat anda berada, E-mel di Akaun, Nama Penuh, dan Dokumen Perniagaan yang membuktikan pemilikan akaun perniagaan
Top Tip from another customer
Sekiranya anda yakin akaun Instagram anda digodam dan perlu memulihkan akaun tersebut, klik di sini https://help.instagram.com/contact/272476913194545?helpref=faq_content masukkan nama pengguna dan e-mel ke akaun tersebut, kemudian klik "Ya". Daftar baru akan muncul di bawah ini, jadi klik "Ya", kemudian "Ya", lalu "Lebih dari 10 minggu", kemudian "2 minggu atau kurang" dari sana, klik "Kirim". Anda mesti mendapat respons dari Instagram dalam 24 -72 jam.
The issue in GetHuman-dorangra's own words
my instagram (and facebook) were both hacked. I got a notification that my instagram email was changed (which I did not do) and realised my recovery number, username and password had also*changed.**I could no longer log in to my account. When I type in my email*address and password to login in, I am now directed to a new account*-*https:**www.instagram.com*destoyer******I have since deleted this new fake account.**I then saw that the hacker*deleted all photos with my face*on my original*account (which*is why*I guess the video conformation identification check is not working) and then*started messaging friends and family with scams*and making posts pretending to be me. Friends reached out to me via text and told me so. (screenshots can be provided)***I am desperate for some help.**My old user was doran**graham but now the profile link is (currently)**https:**www.instagram.com**doran.*.graham***I can send pictures of myself holding my passport and whatever you need to recover my account.**I should also mention that I already tried reaching out to you in other means but have had to success being able to "request support"**Thank you for your help to recover my account

GetHuman-dorangra did not yet indicate what Instagram should do to make this right.

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Isu Akaun yang digodam atau Dilumpuhkan
Reported by GetHuman-dorangra
Dis 6, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 7 pelanggan
Isu serupa dengan 296 yang lain
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GetHuman-dorangra mula menyelesaikan masalah ini
Dis 6, 2022 8:43malam