Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Own...

GetHuman-aleeword's masalah perkhidmatan pelanggan dengan HomeAway.com dari Januari 2019

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The issue in GetHuman-aleeword's own words
receive a refund for overcharging. A ** night booking was invoiced as ** nights. Additionally, I am requesting my booking fee returned ... Hello, *Re: HA-**VSC* in Shorncliffe Queensland**I have paid for ** nights but the Owner,*Linda Sartor has my reservation for ** nights.**When I enquired with Home Away I was quoted the total price from ** Dec - ** January was AU $*,***.****When I booked from ** Dec - ** January I was invoiced for and paid $*,***.** .**Why did I pay more for less? ***In the future, unless Owners are willing to discount weekly and monthly rentals, I shall not book with Home Away which once was Stayz which is now owned by Expedia. All this corporate gobbling up of independent booking sites will experience retaliation from frequent travellers. Once we all share our experiences and vital information.
It's impossible to contact anyone at Home Away expediently and receive a response. Or should I be contacting Expedia now?
I expect an explanation and a refund for the two nights based on the sum paid. $*,***.**. I would also expect Home Away to honour the first quote $*,***.** and refund me $***.** AU for each of the two nights. In addition I am requesting my booking fee be returned.
I left my usual booking site AirBnB due to the absurd greed of Owners. I had been using AirBnB*since its inception. Not now. Not Ever. An Australian friend recommended Home Away.
I have written to Home Away when I discovered the error last week but have not received a response. I am considering contacting my credit card company. Fraud or incompetence remains an unwelcome. business practise.
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HomeAway.com

rental accommodations
Isu perkhidmatan pelanggan
Reported by GetHuman-aleeword
Jan 7, 2019 - 4 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 36 pelanggan
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GetHuman-aleeword mula menyelesaikan masalah ini
Jan 7, 2019 9:50pagi