I have been enrolled in HP Instant Ink for over a year where I registered * printers an...

GetHuman7841546's masalah perkhidmatan pelanggan dengan HP dari September 2022

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Nama, Nombor pesanan, Alamat penagihan, Alamat e-mel di akaun, dan Nombor telefon di akaun
The issue in GetHuman7841546's own words
I have been enrolled in HP Instant Ink for over a year where I registered * printers and I was paying a monthly fee for each printer. Two of my printers have monthly bills to my credit card of approximately $** each. I receive my cartridges under the plan. Now, I cannot locate my HP Instant Ink account for my printers. Where is my HP Instant Ink Account located? My name is Candace Beckett, my first email when I registered for HP IN was *****@***.com and my updated email is *****@***.com.* *Several months ago, My HP Printer **** at my house in Severna Park, MD lost its connection and I could not reconnect. Under my HP Ink plan I received and paid for at least * cartridges. HP Ink has lost or closed my account for HP **** as it was offline. I also stopped being billed monthly for this printer. However, I cannot get my HP **** added back into my account (I never deleted it ) and I cannot use the HP **** Cartridges I received until this printer is put back into my HP Ink account. Your virtual agent was unable to help me with this problem. I have relocated my HP Printer **** to my condo and I want to use the printer, use the HP Instant Ink cartridges and be billed according to my plan.

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Isu perkhidmatan pelanggan
Reported by GetHuman7841546
Sep 27, 2022 - 4 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 6 pelanggan
Isu serupa dengan 290 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7841546 mula menyelesaikan masalah ini
Sep 27, 2022 9:56malam