Our **** Silverado with ***** miles broke down last week and had to be towed to the nea...

GetHuman6726725's Masalah pembaikan dengan General Motors dari Oktober 2021

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The issue in GetHuman6726725's own words
Our **** Silverado with ***** miles broke down last week and had to be towed to the nearest dealership which is over an hour from our home. The problem faulty lifters in the engine. After researching the issue I found that this has been a problem with this engine since ****. Research also shows that GM would replace all lifters if under **** miles. This **** is our *th or *th new Silverado. We purchase new because this is our only vehicle and we drive across the US every spring. It is crucial that we have a dependable vehicle. We do not want to drive a vehicle that has faulty lifters and have to worry that we may be stranded. The dealership stated that they are only authorized to replace the lifters on one side only. We are retired and have to have a dependable vehicle so we need GM to step up and take the **** back and we will purchase a new one. We previously contacted CS and was assigned case *-********** in regards to the lack of a loaner as shown in the warranty but are still waiting for a response.

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General Motors

Masalah pembaikan
Reported by GetHuman6726725
Okt 20, 2021 - sebulan yang lepas
Not resolved
Setakat ini dilihat oleh 1 pelanggan
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GetHuman6726725 mula menyelesaikan masalah ini
Okt 20 3:47petang