Booking reference: BR**********I am to receive a refund of $****.** as the owner agreed...

GetHuman1882507's masalah perkhidmatan pelanggan dengan FlipKey dari Januari 2019

23 paparan | 39 serupa | 0 mengikuti
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The issue in GetHuman1882507's own words
Booking reference: BR**********I am to receive a refund of $****.** as the owner agreed to waive the **% penalty charge. The Refund amount indicated by the site applied the penalty.**See history below.**Hello SHELLIE,*You've successfully canceled your booking*We've let the owner of Immaculate * Upscale * Best Value * Lakefront * Central Location know.*If you're owed a refund, we will process it within ** hours, but note that it can take some banks up to ** business days to show the refund on your account.*Manage your booking*Immaculate * Upscale * Best...*Dania Beach * Owned by Bill C*Immaculate * Upscale * Best...** *BOOKING REF*BR*********DATES*Saturday ** March - Sunday ** March*GUESTS** ADULTS * * CHILD*REFUND DUE*$ ****.*** Hello Shellie,** **This email is about the cancellation of the booking BR********.**I am sorry to hear that you wish to cancel the above mentioned booking as your son is not keeping well, I wish him a speedy recovery. We have been notified the same by the owner of the property Immaculate * Upscale * Best Value * Lakefront * Central Location (*******).**The owner has called and mentioned that he wants to offer a full refund considering the situation. Post cancellation, a full refund shall be processed minus the booking fee. The amount would be ****.** USD.** The booking fee helps us run our secure platform, provide you with **-hour customer support and the peace of mind that your transaction is safe. Unless the owner cancels the booking, or you cancel within the **-hour cooling-off period, this fee is non-refundable.**Note: You can cancel free of charge up to ** hours after your booking is confirmed, provided your stay is at least ** days away.**Please reply to this email and let us know if you wish to cancel. Awaiting your response.

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Isu perkhidmatan pelanggan
Reported by GetHuman1882507
Jan 2, 2019 - 4 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 23 pelanggan
Isu serupa dengan 39 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman1882507 mula menyelesaikan masalah ini
Jan 2, 2019 9:26malam