Hello,**My name is Chanel Elvey. I am contacting you in regards to a possible scam. I f...

GetHuman-chanel_e's masalah perkhidmatan pelanggan dengan FlipKey dari Disember 2018

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The issue in GetHuman-chanel_e's own words
Hello,**My name is Chanel Elvey. I am contacting you in regards to a possible scam. I found a property on kijiji that i wanted to rent. The problem is after I contacted the owner he had informed me that he was in the UK and had requested I use FlipKey and place a deposit with them for first and last and they would give me the key after i view the property. He claims Flipkey will only release my funds to him after I view and sign a lease. The problem is he claims they do long term rentals and hes used the service before. I cannot find any information on this. He gave me a list of instructions on how to do it. He's provided me a passport which I will be happy to provide you. The reason I became suspicious was because he kept trying to reassure me it was legitimate instead of answering any of my questions about the property. If this is a scam I would like to know before proceeding with this gentleman. I will provide the list of instructions he gave me.**Best regards,*Chanel Elvey**** - To start the process all I need are your contact details: full name, mailing address (street, number, city and postal code), cell phone number, move-in date and lease agreement preferred (e.g. * months or * year rental contract with option of renewal). The lease agreement will be a standard one from the government.** - I will go to the FlipKey Property Management office to start the transaction and I will give them the apartment keys and necessary documents.** - FlipKey Property Management will check the ownership documents and lease agreement. They will also confirm that I'm the legal owner of the apartment I'm renting to you.** - FlipKey will send you a notification (via email) with the transaction details to inform you that they have the keys and the documents in their custody. Also they will send you all the transaction details, steps etc.** - At this point you need to send the amount of ****$(*st month rent from the rental contract * last mont rent) at the end of your stay) to the the FlipKey payment representative (lawyer escrow account) provided to you in the notification. THE PAYMENT NEEDS TO BE SENT WITHIN ** BUSINESS HOURS AFTER YOU WILL RECEIVE THE TRANSACTION DETAILS OR ELSE THEY WILL CHARGE ME AN ADDITIONAL FEE.** - As soon as the payment is completed you need to send the payment details to FlipKey . (an receipt proving that you sent them the deposit).** - FlipKey will verify the payment and if everything is in order they will start the shipping procedures using UPS Next Day Shipping Service.** - You will receive the package (keys and lease agreement) and you will have * business days (inspection time) to check the place.** - If you decide to rent the apartment you just need to sign the lease agreement that FlipKey sends, email it to them and they will release the funds to me. If after the * days inspection you don*t want to keep the apartment you will receive a full payment refund.**PLEASE NOTE that FlipKey Property Management can NOT release the funds without your approval. You will have * days to inspect the apartment and decide if you want to rent it or not, in this time you will have full control of the payment. They can release the payment to me as a landlord just after they will receive the lease agreement with your signature.*ALSO THEY WILL SEND YOU OFFICIAL DOCUMENTS (LEASE AGREEMENT AND INVOICE) BEFORE MAKING THE DEPOSIT TO THEM.

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Isu perkhidmatan pelanggan
Reported by GetHuman-chanel_e
Dis 14, 2018 - 4 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 21 pelanggan
Isu serupa dengan 35 yang lain
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GetHuman-chanel_e mula menyelesaikan masalah ini
Dis 14, 2018 6:09pagi