I had a payment exstention for June *th and then I was sent a final notice and it was c...

GetHuman7521621's masalah perkhidmatan pelanggan dengan FPL Energy dari Jun 2022

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The issue in GetHuman7521621's own words
I had a payment exstention for June *th and then I was sent a final notice and it was changed to the *nd and then *rd ??? I waited on the phone over an hour on the phone to speak to customer service to be told I was never given that date. It was a great hardship to come up with the money on the *rd. Also I asked if I could have one of the **.** dollars removed for return payment, I explained It hadn’t happened before and it was a bank error. Again I was told nothing she could do. Ism ** years old and have to work for slicing, since Covid I could only find part time work at minimum wage. You state you are here to help people in this difficult time, I don’t see it. I have a picture of the ******** payment extension, I would like to include it but this site doesn’t give me the option. I would like a credit or long payment extension for my next payment. I know I am asking the impossible, but had to try.

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FPL Energy

Isu perkhidmatan pelanggan
Reported by GetHuman7521621
Jun 9, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 3 pelanggan
Isu serupa dengan 610 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7521621 mula menyelesaikan masalah ini
Jun 9 2:12tengahari