I don't know what is going on. My dr's new nurse staff are dumber than a box of rocks...

GetHuman-erika_ka's masalah perkhidmatan pelanggan dengan Express Scripts dari Ogos 2018

31 paparan | 295 serupa | 0 mengikuti
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The issue in GetHuman-erika_ka's own words
Get someone to call to help the nurses do the authorization correctly. ... I don't know what is going on. My dr's new nurse staff are dumber than a box of rocks. They messed up my Adderall XR RX, refused to fix it. So, Debra called and walked them through it. They are causing me more mental health issues...seriously. They are so rude! I have been taking Tylenol * for about *** years. Now, that need prior authorization. The dr or the nurses failed to do so. The insurance approved a * day supply!! I have a BULGING DISC IN MY BACK! Probably * more in my back and * in neck, but need MRIs. Dr won't give me anything stronger to motivate me to get my neck and back fixed. Also, he is not the type to prescribe strong medications in fear of addiction. So, these pills really don't do anything, but they help. The receptionist and nurses are rude and think I'm an idiot when they are they are the ones. They won't listen to me to get it done. They don't respond to pharmacy fax. Can someone like Debra call and walk these idiots through the process? I think Debra was with Express Scripts Tricare. She was so sweet and understanding. I REALLY need help!! PLEASE!!
I REALLY need my medication. You can't just stop giving a patient their medication cold turkey with no warning. It can cause so many problems, even death...suicide.
They could make this right by just doing their job correctly, being nice to me, call and inform me of things, etc
Almost everything. I'm getting a case worker. I might have something by Monday.
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Express Scripts

Isu perkhidmatan pelanggan
Reported by GetHuman-erika_ka
Ogs 4, 2018 - 4 tahun yang lepas
Fixed
Setakat ini dilihat oleh 31 pelanggan
Isu serupa dengan 295 yang lain
0 pelanggan mengikuti ini
Items needed
Nombor akaun
E-mel di Akaun
Nombor telefon
Nama pemegang akaun
Negara

Timeline

GetHuman-erika_ka mula menyelesaikan masalah ini
Ogs 4, 2018 3:36pagi
GetHuman-erika_ka menunjukkan bahawa masalahnya belum selesai.
Ogs 4, 2018 3:46pagi